firefox scrolling issue while clicking down/up button

Bug #1504896 reported by Jagadeesan A S
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

In some sites (eg: facebook etc.,) when every if i click up or down button my page automatically go to top or bottom extreme of the page. Not able to scroll properly. Even i reported to firefox directly but they told this issue is not in there release once modified (Ubuntu+firefox) there only these kindly of bug are there...

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: firefox 41.0.1+build2-0ubuntu0.15.04.2
ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jetsonpaul 1822 F.... pulseaudio
BuildID: 20151001175629
Channel: Unavailable
CurrentDesktop: Unity
Date: Sun Oct 11 12:27:51 2015
ExecutablePath: /usr/lib/firefox/firefox
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-10-10 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
IpRoute:
 default via 192.168.1.1 dev wlan0 proto static metric 400
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.1.0/24 dev wlan0 proto kernel scope link metric 400
Locales: extensions.sqlite corrupt or missing
Plugins: iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=41.0.1/20151001175629 (In use)
RelatedPackageVersions: rhythmbox-mozilla 3.1-1ubuntu3
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/24/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09a1
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Aspire ES1-512
dmi.board.vendor: Acer
dmi.board.version: V1.09a1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.09a1
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09a1:bd10/24/2014:svnAcer:pnAspireES1-512:pvrV1.09a1:rvnAcer:rnAspireES1-512:rvrV1.09a1:cvnAcer:ct10:cvrV1.09a1:
dmi.product.name: Aspire ES1-512
dmi.product.version: V1.09a1
dmi.sys.vendor: Acer

Revision history for this message
Jagadeesan A S (jetson-paul) wrote :
Revision history for this message
RansomStark (ransomstark) wrote :

Is this issue present when running Firefox in safe mode?

See link below to run in Firefox safe mode:

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Jagadeesan A S (jetson-paul) wrote :

no, in normal browsing mode also i'm facing this issue... i already tried above link, no use..!

Changed in firefox (Ubuntu):
status: Incomplete → New
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1504896

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.