Random freezes

Bug #1504816 reported by Pietari Heino
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

The whole OS freezes and cannot recover. Forcing power off is the only way out. Very similar to https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1454868

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
Uname: Linux 4.2.3-040203-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: XFCE
Date: Sat Oct 10 20:16:32 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:2226]
InstallationDate: Installed on 2015-05-21 (142 days ago)
InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
Lsusb:
 Bus 003 Device 002: ID 8087:8001 Intel Corp.
 Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 20CLS06A00
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.3-040203-generic root=UUID=4724d644-9afe-4dd8-8d31-2d68d7b6fb2e ro quiet splash vt.handoff=7
SourcePackage: xorg
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/06/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: N10ET33W (1.12 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20CLS06A00
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN10ET33W(1.12):bd04/06/2015:svnLENOVO:pn20CLS06A00:pvrThinkPadX250:rvnLENOVO:rn20CLS06A00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20CLS06A00
dmi.product.version: ThinkPad X250
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.9-2ubuntu1~vivid2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.9-2ubuntu1~vivid2
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Sat Oct 10 20:08:32 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 1079
 vendor LGD
xserver.version: 2:1.17.1-0ubuntu3.1

Revision history for this message
Pietari Heino (ph-m) wrote :
description: updated
penalvch (penalvch)
tags: added: bios-outdated-1.17
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Pietari Heino (ph-m)
Changed in xorg (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Pietari Heino (ph-m) wrote :

Thank you for your help Christopher.

I updated my BIOS and the output of the command you asked me to execute is:

N10ET38W (1.17 )
08/20/2015

I'm still having the same issue. Can I provide you with some logs or something else to help address this issue?

Please note that I dist-ugpraded to Wily.

Revision history for this message
penalvch (penalvch) wrote :

Pietari Heino, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

tags: added: latest-bios-1.17 wily
removed: bios-outdated-1.17
affects: xorg (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Low → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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