mouse arrow missing

Bug #1504765 reported by Bruno
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I turn on the computer, log at my user and the mouse (touchpad) arrow is missing. When I log off and log in again the arrow shows up.
---
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: silvia 2000 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=3e16b459-d617-452f-9228-432bf578eb9b
InstallationDate: Installed on 2015-10-08 (2 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. 4-Port HUB
 Bus 001 Device 002: ID 0bda:5776 Realtek Semiconductor Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Pavilion 11 x360 PC
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=8689d604-8133-49be-958c-8951b8b2c06a ro quiet splash
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-25-generic N/A
 linux-backports-modules-3.19.0-25-generic N/A
 linux-firmware 1.134~gd~t
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: trusty
Uname: Linux 3.19.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/13/2015
dmi.bios.vendor: Insyde
dmi.bios.version: F.28
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2209
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 57.52
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.28:bd08/13/2015:svnHewlett-Packard:pnHPPavilion11x360PC:pvr0977100000405F00010420180:rvnHewlett-Packard:rn2209:rvr57.52:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 11 x360 PC
dmi.product.version: 0977100000405F00010420180
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Bruno (brunomrs) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected trusty
description: updated
Revision history for this message
Bruno (brunomrs) wrote : BootDmesg.txt

apport information

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Bruno (brunomrs) wrote : CRDA.txt

apport information

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Bruno (brunomrs) wrote : CurrentDmesg.txt

apport information

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Bruno (brunomrs) wrote : IwConfig.txt

apport information

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Bruno (brunomrs) wrote : Lspci.txt

apport information

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Bruno (brunomrs) wrote : ProcCpuinfo.txt

apport information

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Bruno (brunomrs) wrote : ProcEnviron.txt

apport information

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Bruno (brunomrs) wrote : ProcInterrupts.txt

apport information

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Bruno (brunomrs) wrote : ProcModules.txt

apport information

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Bruno (brunomrs) wrote : PulseList.txt

apport information

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Bruno (brunomrs) wrote : UdevDb.txt

apport information

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Bruno (brunomrs) wrote : UdevLog.txt

apport information

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Bruno (brunomrs) wrote : WifiSyslog.txt

apport information

Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Bruno (brunomrs) wrote :

Hi Christopher.

My computer is an HP Pavilion laptop model 11-n038ca.

Thanks.

Revision history for this message
penalvch (penalvch) wrote :

Bruno, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

tags: added: latest-bios-f.28
Changed in linux (Ubuntu):
importance: Low → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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