Evolution fails to show IMAP folder "Inbox". It only shows the bogus empty folder "INBOX" (all caps)

[Jorge Morais]

In my workplace, I access email via IMAP. The default mail client is Thunderbird (Windows). Thunderbird on Ubuntu does work correctly. I wanted though to use Evolution. However, evolution fails to show Inbox. Instead of Inbox it shows an empty bogus "INBOX" (all-caps).

This bug occurs both on a fully updated installation of 15.04, and on a fully updated installation of 15.10 (I installed it in a Virtualbox VM and updated it with apt).

I have tried to reproduce it with Evolution 3.18, but:
1. In Fedora 23 Beta live (in Virtualbox), Evolution fails to connect to the IMAP server. I then tried to install Fedora 23 Beta to disk (within Virtualbox) but Anaconda crashed every time I tried.

2. The OpenSuse live Gnome image mentioned in www.gnome.org/getting-gnome/ fails to load the X server within Virtualbox. Then I wrote it to a pen drive and booted it, but I had network problems with live Gnome.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: evolution 3.16.5-1ubuntu1
ProcVersionSignature: Ubuntu 4.2.0-15.18-generic 4.2.3
Uname: Linux 4.2.0-15-generic x86_64
ApportVersion: 2.19.1-0ubuntu2
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Oct 9 16:30:06 2015
InstallationDate: Installed on 2015-10-05 (4 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150924)
SourcePackage: evolution
UpgradeStatus: No upgrade log present (probably fresh install)

[Jorge Morais (jorgemorais)]

I have worked around the bug by using another email client to subscribe to Inbox. Then Evolution started working correctly. Please see this thread:
https://mail.gnome.org/archives/evolution-list/2015-October/msg00015.html
sigurgeirg is another user that faced this bug, and I have successfully copied his/her solution.
Ideally, Ubuntu developers would check if upstream Evolution has solved this bug and would backport the solution to Ubuntu 15.10 (and possibly 14.04 and 12.04, if applicable).

[Jorge Morais (jorgemorais)]

Milan Crha (who has a Red Hat email) wrote that this is not an Evolution bug, but instead a server bug. evolution-data-server 3.18.1 and later has a workaround.

https://mail.gnome.org/archives/evolution-list/2015-October/msg00059.html

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Sebastien Bacher (seb128)]

Evolution 3.18.2 is in Ubuntu now, if you think that should be backported to 15.10 could you please update the bug to be compliant with https://wiki.ubuntu.com/StableReleaseUpdates ?

[Jorge Morais (jorgemorais)]

@Sebastien Bacher (seb128)
Do you think this update would fit the SRU criteria? The criterion that comes closest to matching is:
    Bugs which do not fit under above categories, but (1) have an obviously safe patch and (2) affect an application rather than critical
    infrastructure packages (like X.org or the kernel).

But I do not know if this bug has an "obviously safe patch".

I myself am using evolution 3.18.2-0ubuntu1~wily1 (along with many other Gnome 3.18 packages) from gnome3-staging PPA.