Sync isn't working, but Firefox doesn't know it

Bug #1503889 reported by Jeb E.
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Shortly after logging into Firefox Sync, things seemed to be going fine, that is until I closed my browser. (I forgot Firefox won't stay open in the background)
When I re-opened my browser, the items that still needed to be synchronized, such as my bookmarks and autofill lists, never synchronized back onto my install of Firefox creating issues for me because hey, I don't have bookmarks anymore! I tried to sign out and sign back in, but no dice - Firefox effectively synced my bookmarks and other items that didn't pull over OUT of my account.

Off to rebuild my bookmarks list, autofill lists, cookies, and everything else that didn't pull over...

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: firefox 41.0+build3-0ubuntu1
ProcVersionSignature: Ubuntu 4.2.0-12.14-generic 4.2.1
Uname: Linux 4.2.0-12-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.19-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: jeb 1890 F.... pulseaudio
 /dev/snd/controlC1: jeb 1890 F.... pulseaudio
 /dev/snd/controlC0: jeb 1890 F.... pulseaudio
BuildID: 20150918092427
Channel: Unavailable
CurrentDesktop: Unity
Date: Wed Oct 7 17:34:49 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-10-02 (5 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150924)
IpRoute:
 default via 192.168.86.1 dev wlx048d3808d9e0 proto static metric 600
 169.254.0.0/16 dev wlx048d3808d9e0 scope link metric 1000
 192.168.86.0/24 dev wlx048d3808d9e0 proto kernel scope link src 192.168.86.124 metric 600
Locales: extensions.sqlite corrupt or missing
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=41.0/20150918092427 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/21/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080016
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: A880G+
dmi.board.vendor: BIOSTAR Group
dmi.chassis.asset.tag: None
dmi.chassis.type: 3
dmi.chassis.vendor: BIOSTAR Group
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd09/21/2011:svnBIOSTARGroup:pnA880G+:pvr:rvnBIOSTARGroup:rnA880G+:rvr:cvnBIOSTARGroup:ct3:cvr:
dmi.product.name: A880G+
dmi.sys.vendor: BIOSTAR Group

Revision history for this message
Jeb E. (jebeld17) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1503889

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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