My screen became blurry after I installed Virtualbox ( not sure it this problem is related or not )

Bug #1502520 reported by MWJ
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

I was trying to install Windows 7 in Virtualbox in Ubuntu 14.04LTS. After Installed the package, it didn't allow me to install Windows7 in Virtualbox, when I restarted, it got into some kind of troubleshooting BOIS page, did some hardware, memory testing ... and then after it restarted the resolution went down a lot.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-65.105-generic 3.13.11-ckt26
Uname: Linux 3.13.0-65-generic i686
NonfreeKernelModules: wl
.tmp.unity.support.test.1:

ApportVersion: 2.14.1-0ubuntu3.16
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sat Oct 3 15:14:09 2015
DistUpgraded: 2015-07-28 14:49:54,660 DEBUG got a conffile-prompt from dpkg for file: '/etc/gnome/defaults.list'
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:30f7]
   Subsystem: Hewlett-Packard Company Device [103c:30f7]
MachineType: Hewlett-Packard HP Pavilion dv4 Notebook PC
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-65-generic root=UUID=8453178f-5ff8-4d97-b6d9-e44e2e1991ad ro recovery nomodeset
Renderer: Software
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2015-07-28 (67 days ago)
dmi.bios.date: 05/14/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.42
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 30F7
dmi.board.vendor: Compal
dmi.board.version: 99.AA
dmi.chassis.type: 10
dmi.chassis.vendor: Compal
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.42:bd05/14/2009:svnHewlett-Packard:pnHPPaviliondv4NotebookPC:pvrF.42:rvnCompal:rn30F7:rvr99.AA:cvnCompal:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv4 Notebook PC
dmi.product.version: F.42
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sat Oct 3 14:47:53 2015
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2.7

Revision history for this message
MWJ (mweli) wrote :
Revision history for this message
penalvch (penalvch) wrote :

MWJ, thank you for reporting this and helping make Ubuntu better.

Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description)?

Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
MWJ (mweli) wrote :

Hi Christopher,

Thank you for replying back.

My computer is HP Pavilion dv4-1465dx Entertainment Notebook PC.

RAM: 4Gb

Processor: Inter® Core™ Duo CPU T6500 @ 2.10 GHz

System type: 32-bit Operating system, x64-based processor

This is all I could provide about my computer.

Revision history for this message
penalvch (penalvch) wrote :

MWJ, as per http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv4-1400-Entertainment-Notebook-PC-series/3945145/model/3979339 an update to your computer's buggy and outdated BIOS is available (F.66). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-f.66
Revision history for this message
MWJ (mweli) wrote :

Hello Christopher,

I tried the patch, it seemed to fix the problem for now, thank you assisting with this.

Cheers

MWJ

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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