10de:0615 Selecting in LibreOffice Writer when running nouveau freezes the system

Bug #1502459 reported by vvhk
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Selecting anything in a LibreOffice document freezes the system if the nouveau driver is used. Cannot change tty, cannot do anything other than hard reset. Relevant kern.log entry (sans timestamp and hostname):

nouveau E[ PFIFO][0000:02:00.0] still angry after 101 spins, halt

Switching to proprietary nvidia driver (340.76-0ubuntu2) resulted with the problem no longer appearing.

Nvidia: NVIDIA Corporation G92 [GeForce GTS 250] (rev a2)

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.33
ProcVersionSignature: Ubuntu 3.19.0-30.33-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: vlad 1846 F...m pulseaudio
 /dev/snd/controlC0: vlad 1846 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted
Date: Sat Oct 3 17:54:49 2015
InstallationDate: Installed on 2015-09-13 (19 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-30-generic root=UUID=9dba5d3c-d0d2-4548-853e-67419de0002c ro rootflags=subvol=@ crypt_root=/dev/sda4 quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-30-generic N/A
 linux-backports-modules-3.19.0-30-generic N/A
 linux-firmware 1.143.3
RfKill:

SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.40
dmi.board.name: A770DE+
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd11/26/2009:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnA770DE+:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
vvhk (vvhk-deactivatedaccount-deactivatedaccount) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Vlad K., thank you for reporting this and helping make Ubuntu better. As per http://www.asrock.com/mb/AMD/A770DE+/?cat=Download&os=BIOS an update to your computer's buggy and outdated BIOS is available (1.70). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-1.70
Changed in linux (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
description: updated
Revision history for this message
vvhk (vvhk-deactivatedaccount-deactivatedaccount) wrote :

I'm sorry but I will not flash the BIOS. I also don't think that BIOS has anything to do with the issue since the same machine has been running Gentoo, KDE Plasma, with 4.2 kernel before Ubuntu, nouveau driver, with no such issues.

I'll be upgrading 15.04 to 15.10 after it comes out and we'll see if 4.2 fixes this.

Revision history for this message
Witold Szczeponik (wsz) wrote :

Vlad K., have a look at bug #1496290: Linux 4.2 does not suffer from the problem ("angry driver"), it seems to be a problem of a non-back-ported fix from 4.0.

Revision history for this message
vvhk (vvhk-deactivatedaccount-deactivatedaccount) wrote :

Witold, indeed. Marking this as duplicate of bug #1496290.

Revision history for this message
penalvch (penalvch) wrote :

Vlad K., unfortunately, this is not considered a duplicate, or vice versa, until you have confirmed the same patch that fixed the issue in #1496290 fixes your issue. Hence, could you please test it via https://wiki.ubuntu.com/Kernel/KernelBisection#Testing_a_newly_released_patch_from_upstream and advise to the results?

summary: - Selecting in LibreOffice Writer when running nouveau freezes the system
+ 10de:0615 Selecting in LibreOffice Writer when running nouveau freezes
+ the system
Revision history for this message
vvhk (vvhk-deactivatedaccount-deactivatedaccount) wrote :

This problem does not appear in Ubuntu 15.10 with the default 4.2 Linux kernel.

Revision history for this message
penalvch (penalvch) wrote :

Vlad K., this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1502459/comments/7 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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