general protection fault: 0000 [#1] SMP

[Jose Gómez]

Had some issues, the computer locked a couple of times. May or may not be related to this, as there was another error with Xorg.

ProblemType: KernelOops
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-12-generic 4.2.0-12.14
ProcVersionSignature: Ubuntu 4.2.0-12.14-generic 4.2.1
Uname: Linux 4.2.0-12-generic x86_64
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.19-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: gdm 2466 F.... pulseaudio
                      jose 3166 F.... pulseaudio
 /dev/snd/controlC0: gdm 2466 F.... pulseaudio
                      jose 3166 F.... pulseaudio
Date: Fri Oct 2 19:54:40 2015
Failure: oops
HibernationDevice: RESUME=UUID=be9ce8a7-7662-4da6-810c-14ff26282803
InstallationDate: Installed on 2014-02-04 (605 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20140203)
MachineType: Dell Inc. XPS 15 9530
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-12-generic.efi.signed root=UUID=d7bcaffd-60e1-4fef-93fb-3d73a8d18907 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
SourcePackage: linux
Title: general protection fault: 0000 [#1] SMP
UpgradeStatus: Upgraded to wily on 2015-10-01 (1 days ago)
dmi.bios.date: 01/08/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: XPS 15 9530
dmi.board.vendor: Dell Inc.
dmi.board.version: A08
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd01/08/2015:svnDellInc.:pnXPS159530:pvrA08:rvnDellInc.:rnXPS159530:rvrA08:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 15 9530
dmi.product.version: A08
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Jose Gómez, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product-support/product/xps-15-9530/drivers/advanced an update to your computer's buggy and outdated BIOS is available (A09). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

[Jose Gómez (adler-dreamcoder)]

As requested, I just upgraded the BIOS from A08 to A09. I didn't update before since I didn't think the problems mentioned in the release notes applied to me:

Fixes
- Fixed System hang up after Touch Touchpad
- Fixed USB Test Fail

Enhancements
-Update Flash Utility
-Update SMBIOS type0 format for Win10 BIOS Requirement

Will update the bug if it reproduces again.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]