X crashes on my intel card

[Roman Shipovskij]

X crashes on my intel card on LibreOffice print dialog.

How to reproduce:
just open attached X_crash_on_ LibreOffice print dialog.odt and try to print it by pressing Ctrl+P or from menu, do not use quick print, problem appears on print dialog

Switching to UXA AccelMethod solve this problem:
~# cat /usr/share/X11/xorg.conf.d/10-disable-sna.conf
Section "Device"
    Identifier "Intel Graphics"
    Driver "intel"
    Option "AccelMethod" "uxa"
EndSection

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
Uname: Linux 3.13.0-63-generic i686
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.13
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: Unity
Date: Thu Oct 1 09:59:23 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics Controller [8086:a001] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:039d]
   Subsystem: Acer Incorporated [ALI] Device [1025:039d]
MachineType: eMachines EZ1700
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=8ffec55a-01eb-4d77-8f7d-ebe714e7dc27 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/14/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P01-A0L
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: EZ1700
dmi.board.vendor: eMachines
dmi.chassis.type: 13
dmi.chassis.vendor: eMachines
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A0L:bd07/14/2010:svneMachines:pnEZ1700:pvr:rvneMachines:rnEZ1700:rvr:cvneMachines:ct13:cvr:
dmi.product.name: EZ1700
dmi.sys.vendor: eMachines
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Thu Oct 1 09:56:20 2015
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Chicony 2.4G Multimedia Wireless Kit KEYBOARD, id 8
 input Chicony 2.4G Multimedia Wireless Kit KEYBOARD, id 9
 input USB 2.0 Camera KEYBOARD, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 256
 vendor ACR
xserver.version: 2:1.15.1-0ubuntu2.7

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Sebastien Bacher (seb128)]

Thank you for your bug report, the xorg log backtrace has no symbols and is not very useful, could you get a backtrace with debug symbols?

[Roman Shipovskij (roman-shipovskij)]

How I can do that?

[penalvch (penalvch)]

Roman Shipovskij, please see https://wiki.ubuntu.com/Backtrace .

[Roman Shipovskij (roman-shipovskij)]

Problem exist with latest BIOS:
~# dmidecode -s bios-version && dmidecode -s bios-release-date
P01-B2L
08/19/2011

[Roman Shipovskij (roman-shipovskij)]

Added Backtrace with gdb (https://wiki.ubuntu.com/X/Backtracing)

[Roman Shipovskij (roman-shipovskij)]

Problem exist with Vivid enablement stack:

~# dpkg -l linux-generic-lts-vivid xserver-xorg-core-lts-vivid xserver-xorg-lts-vivid xserver-xorg-video-all-lts-vivid xserver-xorg-input-all-lts-vivid libwayland-egl1-mesa-lts-vivid
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-===================================================-==============================-==============================-============================================================================================================
ii libwayland-egl1-mesa-lts-vivid:i386 10.5.9-2ubuntu1~trusty2 i386 implementation of the Wayland EGL platform -- runtime
ii linux-generic-lts-vivid 3.19.0.30.17 i386 Complete Generic Linux kernel and headers
ii xserver-xorg-core-lts-vivid 2:1.17.1-0ubuntu3.1~trusty1 i386 Xorg X server - core server
ii xserver-xorg-input-all-lts-vivid 1:7.7+7ubuntu3~trusty1 i386 X.Org X server -- input driver metapackage
ii xserver-xorg-lts-vivid 1:7.7+7ubuntu3~trusty1 i386 X.Org X server
ii xserver-xorg-video-all-lts-vivid 1:7.7+7ubuntu3~trusty1 i386 X.Org X server -- output driver metapackage

[penalvch (penalvch)]

Roman Shipovskij, to see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

[Roman Shipovskij (roman-shipovskij)]

Looks like Wily image is broken, I got error:
Missing parameter in configuration file. Keyword: path
gfxboot.c32: not a COM32R image

[penalvch (penalvch)]

Roman Shipovskij, the image is fine. Your burning software has a bug (with a WORKAROUND) as noted in:
https://bugs.launchpad.net/ubuntu/+source/usb-creator/+bug/1325801

[Roman Shipovskij (roman-shipovskij)]

On Wily Live all works fine, no X crashes.

[Roman Shipovskij (roman-shipovskij)]

Installed Wily also works fine, no X crashes.

[Roman Shipovskij (roman-shipovskij)]

Problem exist with latest LibreOffice on Trusty from:
https://launchpad.net/~libreoffice/+archive/ubuntu/ppa

[penalvch (penalvch)]

Roman Shipovskij:
>"Installed Wily also works fine, no X crashes."

Did you need a backport to a release prior to Wily, or may this be closed as Status Invalid?

>"Problem exist with latest LibreOffice on Trusty from: https://launchpad.net/~libreoffice/+archive/ubuntu/ppa"

This is not a bug in LibreOffice, so you don't have to continue test different versions of it.

[Roman Shipovskij (roman-shipovskij)]

It would be good to fix the problem on Trusty not in LTS enablement stack.

[penalvch (penalvch)]

Roman Shipovskij, thank you for taking the time to report this bug and helping to make Ubuntu better. However, I am closing it because as per https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1501617/comments/14 the bug has been fixed in the latest development version of Ubuntu - Wily Werewolf.

This is a significant bug in Ubuntu. If you need a fix for the bug in previous versions of Ubuntu, please perform as much as possible of the SRU Procedure [1] to bring the need to a developer's attention.

[1]: https://wiki.ubuntu.com/StableReleaseUpdates#Procedure