[ASUSTeK X555-50] Brightness hotkeys do not produce evdev event

Bug #1500344 reported by Logan Fleur
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The brightness can be changed through commands, however the brightness keys fn+f6 (brighter) and fn+f5 (dimmer) are not detected by acpi_listen, thus the hotkey functions do not activate.

Ubuntu 15.04, 3.19.0-28-generic
---
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: effleurager 1129 F.... pulseaudio
 /dev/snd/controlC1: effleurager 1129 F.... pulseaudio
CRDA:
 country ZA: DFS-ETSI
  (2402 - 2482 @ 40), (N/A, 20), (N/A)
  (5170 - 5250 @ 80), (N/A, 20), (N/A)
  (5250 - 5330 @ 80), (N/A, 20), (0 ms), DFS
  (5490 - 5710 @ 160), (N/A, 27), (0 ms), DFS
CurrentDesktop: GNOME
DistroRelease: Ubuntu 15.04
InstallationDate: Installed on 2015-09-28 (7 days ago)
InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: ASUSTeK COMPUTER INC. X555LAB
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-30-generic.efi.signed root=UUID=1d717e99-1936-4074-a5ce-8c8fe38b0754 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-30-generic N/A
 linux-backports-modules-3.19.0-30-generic N/A
 linux-firmware 1.143.3
Tags: vivid
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/19/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X555LAB.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X555LAB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555LAB.303:bd12/19/2014:svnASUSTeKCOMPUTERINC.:pnX555LAB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555LAB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X555LAB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

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Logan Fleur (effleurager) wrote :
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Logan Fleur (effleurager) wrote :
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Logan Fleur (effleurager) wrote :
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Logan Fleur (effleurager) wrote :
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Logan Fleur (effleurager) wrote :
Timo Aaltonen (tjaalton)
affects: xorg-server (Ubuntu) → systemd (Ubuntu)
Revision history for this message
Martin Pitt (pitti) wrote :

Please install the "evtest" package and run "sudo evtest". Pick your keyboard, press the two brightness keys, and copy&paste the entire output here. Please also annotate the output so that I can see which key press triggered which output.

Finally, please include the output of "cat /sys/class/dmi/id/modalias".

Thanks!

Changed in systemd (Ubuntu):
status: New → Incomplete
Revision history for this message
Logan Fleur (effleurager) wrote :

# cat /sys/class/dmi/id/modalias
dmi:bvnAmericanMegatrendsInc.:bvrX555LAB.303:bd12/19/2014:svnASUSTeKCOMPUTERINC.:pnX555LAB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555LAB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:

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Logan Fleur (effleurager) wrote :
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Logan Fleur (effleurager) wrote :

None of the keypresses related to brightness returned any response.

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Martin Pitt (pitti) wrote :

Please run this again and select the "Asus WMI hotkeys" device (number 10 in your previous output). I'm fairly sure the brightness keys are on that, not on the "AT Translated Set 2 keyboard".

Revision history for this message
Logan Fleur (effleurager) wrote :

fn+f5 and fn+f6 still produce no output. My function keys do seem to be split over both the Asus WMI Hotkeys and AT Translated Set 2 keyboard devices...

Revision history for this message
Logan Fleur (effleurager) wrote :

None of the 13 event devices provide any output when pressing the brightness keys specifically.

Revision history for this message
Martin Pitt (pitti) wrote :

Thank you. This needs to be fixed in the kernel driver then, as without a scan code there is nothing we can do in userspace.

affects: systemd (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: Incomplete → New
summary: - Brightness HotKeys not Detected
+ [ASUSTeK X555-50] Brightness hotkeys do not produce evdev event
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1500344

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Logan Fleur (effleurager) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected vivid
description: updated
Revision history for this message
Logan Fleur (effleurager) wrote : CurrentDmesg.txt

apport information

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Logan Fleur (effleurager) wrote : IwConfig.txt

apport information

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Logan Fleur (effleurager) wrote : JournalErrors.txt

apport information

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Logan Fleur (effleurager) wrote : Lspci.txt

apport information

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Logan Fleur (effleurager) wrote : Lsusb.txt

apport information

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Logan Fleur (effleurager) wrote : ProcCpuinfo.txt

apport information

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Logan Fleur (effleurager) wrote : ProcEnviron.txt

apport information

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Logan Fleur (effleurager) wrote : ProcInterrupts.txt

apport information

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Logan Fleur (effleurager) wrote : ProcModules.txt

apport information

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Logan Fleur (effleurager) wrote : PulseList.txt

apport information

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Logan Fleur (effleurager) wrote : RfKill.txt

apport information

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Logan Fleur (effleurager) wrote : UdevDb.txt

apport information

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Logan Fleur (effleurager) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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