Upgrade from 15.04 breaks serial Wacom

Bug #1497264 reported by JD R
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

Both a fresh install of Xubuntu 15.04 and upgrading from 14.10 break the Wacom and touchscreen functionality on my thinkpad X201 tablet. This function worked in both 14.04, and eventually in 14.10.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: XFCE
Date: Fri Sep 18 08:43:22 2015
DistUpgraded: 2015-09-18 08:36:24,296 DEBUG enabling apt cron job
DistroCodename: vivid
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:215a]
InstallationDate: Installed on 2015-09-18 (0 days ago)
InstallationMedia: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
LightdmGreeterLog:
 ** (lightdm-gtk-greeter:856): WARNING **: Failed to load user image: Failed to open file '/home/eight/.face': No such file or directory
 g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
 upstart: indicator-power main process (880) killed by TERM signal
 upstart: indicator-application main process (882) killed by TERM signal
LightdmGreeterLogOld:
 ** (lightdm-gtk-greeter:1426): WARNING **: Failed to load user image: Failed to open file '/home/eight/.face': No such file or directory
 g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
MachineType: LENOVO 3093AH9
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic root=UUID=d01d31f3-4ca6-4e5c-9a59-1ebebe22fbc9 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to vivid on 2015-09-18 (0 days ago)
dmi.bios.date: 12/17/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 6QET62WW (1.32 )
dmi.board.name: 3093AH9
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6QET62WW(1.32):bd12/17/2010:svnLENOVO:pn3093AH9:pvrThinkPadX201Tablet:rvnLENOVO:rn3093AH9:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 3093AH9
dmi.product.version: ThinkPad X201 Tablet
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri Sep 18 08:37:03 2015
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 16401
 vendor LEN
xserver.version: 2:1.17.1-0ubuntu3~trusty1

Revision history for this message
JD R (eightbitlink) wrote :
penalvch (penalvch)
tags: added: bios-outdated-1.40
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
JD R (eightbitlink) wrote :

Alright, I've updated the BIOS, and there's been no changes in behavior. The output from your command is:
6QET70WW (1.40 )
10/11/2012

Changed in xorg (Ubuntu):
status: Incomplete → New
Revision history for this message
penalvch (penalvch) wrote :

JD R, to see if this already fixed in Ubuntu, could you please test for this with http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags: added: latest-bios-1.40
removed: bios-outdated-1.40
tags: added: regression-release
Changed in xorg (Ubuntu):
importance: Low → Medium
status: New → Incomplete
Revision history for this message
JD R (eightbitlink) wrote :

Both live and installed do not work. The Wacom settings reports that no tablets were detected., and dmesg doesn't have anything about any Wacom devices.

Revision history for this message
penalvch (penalvch) wrote :

JD R, if you boot into a kernel from 14.10 (3.16.x series) following https://wiki.ubuntu.com/Kernel/MainlineBuilds is the functionality restored?

tags: added: wily
Revision history for this message
JD R (eightbitlink) wrote :

Booting from Ubuntu 15.04 with kernel 3.16.7-992-generic does not restore functionality, dmesg does not have any messages about wacom tablets, and Wacom Settings reports that no tablets have been detected.

penalvch (penalvch)
Changed in xorg (Ubuntu):
status: Incomplete → Triaged
JD R (eightbitlink)
Changed in xorg (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
penalvch (penalvch) wrote :

JD R, given you have tested the latest version of Ubuntu, this would be Triaged as defined in https://wiki.ubuntu.com/Bugs/Status .

Changed in xorg (Ubuntu):
status: Incomplete → Triaged
Revision history for this message
JD R (eightbitlink) wrote :

My mistake, I accidentally clicked when looking at the different statuses.

Revision history for this message
JD R (eightbitlink) wrote :

It seems like it now works. I updated today, as well as install linux-cloud-tools-common and dependencies. Not sure what fixed it, but it works now.

penalvch (penalvch)
Changed in xorg (Ubuntu):
status: Triaged → Invalid
Revision history for this message
JD R (eightbitlink) wrote :

The bug is still present in both Xubuntu 15.04 and Ubuntu 15.10. In Xubuntu 15.04, the bug goes away if I log out then log back in. This does not fix the problem in Ubuntu 15.10.

penalvch (penalvch)
Changed in xorg (Ubuntu):
status: Invalid → Triaged
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 15.10 (wily) reached end-of-life on July 28, 2016.
Ubuntu 15.04 (vivid) reached end-of-life on February 4, 2016.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in xorg (Ubuntu):
status: Triaged → Won't Fix
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