Bug: unable to handle kernel NULL pointer dereference at

Bug #1495639 reported by Contrix
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

When i boot Ubuntu 12.04.5 from CD for installation, Ubuntu was loading for few second and after them this bug was presenting.

Bug: unable to handle kernel NULL pointer dereference at 000000054
...and any information on my PC.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Does this issue also happen with the 14.04.3 CD?

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1495639

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Contrix (contrix-hanaji)
Changed in linux (Ubuntu):
status: Incomplete → In Progress
Revision history for this message
dino99 (9d9) wrote :

@Joseph

for a long time i've also got such kernel issues: in fact booting was failing each time the first time (was affected many kernels accross a year or so) with various crash messages.

And finally i've found that these issues was due to ram voltage set too low by the default bios setting.
I then searched for the ram model stick specs and what voltage should be affected to it.
So i've unhide the ram voltage (bios AMI) by setting the cpu on "manual" but nothing changed on the cpu settings side (no tweaks),
then the ram voltage have been set on "manual" too with the required 1.85v for the ram sticks.

Since i've never had issue to boot: no kernel panic, no pointer trouble, ....

If the bios have to be blamed on my system when booting ubuntu/linux, the same system was not having trouble to boot windows.
So there is a problem on the linux kernel, wanting too much power.

nb: i suppose there is tons of 'kernel panic, or else') reports due to the problem i've found. So it might be important to dig around that issue.

Contrix (contrix-hanaji)
Changed in linux (Ubuntu):
status: In Progress → Fix Released
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