Ubuntu
linux package

suspend/resume failure [non-free: fglrx]

Bug #1494550 reported by Eric Detheridge on 2015-09-11

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Medium	Unassigned

Bug Description

Computer randomly failed to suspend. Monitor went to black background but didn't go dark and fans kept running. Pressing the power button did nothing so I had to press the reset button.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-26-generic 3.19.0-26.28~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4
Uname: Linux 3.19.0-26-generic x86_64
NonfreeKernelModules: fglrx
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu3.12
Architecture: amd64
Date: Thu Sep 10 21:07:46 2015
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InstallationDate: Installed on 2013-02-13 (940 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
InterpreterPath: /usr/bin/python3.4
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
SourcePackage: linux-lts-vivid
Title: suspend/resume failure [non-free: fglrx]
UpgradeStatus: Upgraded to trusty on 2014-05-12 (486 days ago)
UserGroups:
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: eric 4123 F.... pulseaudio
/dev/snd/controlC0: eric 4123 F.... pulseaudio
/dev/snd/controlC2: eric 4123 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=5789d1b5-fee2-4f44-8401-ae2633a5a6d9
InstallationDate: Installed on 2013-02-13 (1046 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
IwConfig:
eth0 no wireless extensions.

lo no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-21-generic root=/dev/mapper/ubuntu-root ro quiet splash nogpumanager vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-21.25~14.04.1-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-21-generic N/A
linux-backports-modules-4.2.0-21-generic N/A
linux-firmware 1.127.19
RfKill:

Tags: trusty
Uname: Linux 4.2.0-21-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-05-12 (593 days ago)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
WifiSyslog:

_MarkForUpload: True
dmi.bios.date: 05/22/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5601
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: F1A75-M-PRO R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5601:bd05/22/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnF1A75-M-PROR2.0:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

See original description

Tags:

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-09-11:

Dependencies.txt Edit (2.9 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (11.8 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (787 bytes, text/plain; charset="utf-8")
SleepLog.txt Edit (29.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-11-21:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-lts-vivid (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2015-12-26:

Eric Detheridge, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1494550

no longer affects:

linux-lts-vivid (Ubuntu)

Launchpad Janitor (janitor) on 2015-12-26

Changed in linux (Ubuntu):
status:	New → Confirmed

penalvch (penalvch) on 2015-12-26

affects:	linux-lts-utopic (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

memo4566 (memo4566) wrote on 2015-12-26: apport information

ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: memo 3801 F.... pulseaudio
/dev/snd/controlC0: memo 3801 F.... pulseaudio
/dev/snd/seq: memo 20025 F.... chrome
CurrentDesktop: MATE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=3029d720-e6ab-4fb8-96f6-8d07e2201998
InstallationDate: Installed on 2015-01-24 (335 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 5537
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-57-generic root=UUID=5960fc85-3222-4d47-83df-52ac147b2f5a ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-57.77~14.04.1-generic 3.16.7-ckt20
RelatedPackageVersions:
linux-restricted-modules-3.16.0-57-generic N/A
linux-backports-modules-3.16.0-57-generic N/A
linux-firmware 1.127.19
Tags: trusty
Uname: Linux 3.16.0-57-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 11/12/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 03VVKX
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/12/2013:svnDellInc.:pnInspiron5537:pvrA07:rvnDellInc.:rn03VVKX:rvrA00:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 5537
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.

tags:

added: apport-collected

Revision history for this message

penalvch (penalvch) wrote on 2015-12-26:

#22

memo4566 , it will help immensely if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

tags:

removed: apport-collected

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-12-26: AlsaInfo.txt

#23

AlsaInfo.txt Edit (51.9 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-12-26: BootDmesg.txt

#24

BootDmesg.txt Edit (62.4 KiB, text/plain)

apport information

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-12-26: CRDA.txt

#25

CRDA.txt Edit (257 bytes, text/plain)

apport information

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-12-26: CurrentDmesg.txt

#26

CurrentDmesg.txt Edit (5.3 KiB, text/plain)

apport information

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-12-26: Lspci.txt

#27

Lspci.txt Edit (17.4 KiB, text/plain)

apport information

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-12-26: Lsusb.txt

#28

Lsusb.txt Edit (758 bytes, text/plain)

apport information

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-12-26: ProcCpuinfo.txt

#29

ProcCpuinfo.txt Edit (3.8 KiB, text/plain)

apport information

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-12-26: ProcEnviron.txt

#30

ProcEnviron.txt Edit (335 bytes, text/plain)

apport information

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-12-26: ProcInterrupts.txt

#31

ProcInterrupts.txt Edit (4.3 KiB, text/plain)

apport information

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-12-26: ProcModules.txt

#32

ProcModules.txt Edit (3.4 KiB, text/plain)

apport information

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-12-26: PulseList.txt

#33

PulseList.txt Edit (33.7 KiB, text/plain)

apport information

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-12-26: UdevDb.txt

#34

UdevDb.txt Edit (174.7 KiB, text/plain)

apport information

Revision history for this message

Eric Detheridge (ericdetheridge) wrote on 2015-12-26: UdevLog.txt

#35

UdevLog.txt Edit (410.1 KiB, text/plain)

apport information

Revision history for this message

penalvch (penalvch) wrote on 2015-12-26:

#36

Eric Detheridge, if you uninstall fglrx, is this still reproducible?

tags:	added: latest-bios-5601
Changed in linux (Ubuntu):
importance:	Low → Medium

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-02-25:

#37

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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suspend/resume failure [non-free: fglrx]

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Ubuntu
linux package