[Dell Latitude 3150] System hang on poweroff / reboot

Bug #1494203 reported by Po-Hsu Lin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-lts-vivid (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

CID: 201412-16318, 201412-16319 Dell Latitude 3150

Step:
1. Install 14.04.3 + update (3.19.0-28)
2. Poweroff the system

Expected result:
* System will be powered off

Actual result:
* System will hang during the poweroff process, the last line of information is "System will now halt", but it won't be turned of, you will have to hold to power button to turn it off.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-28-generic 3.19.0-28.30~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Sep 10 04:56:30 2015
InstallationDate: Installed on 2015-09-10 (0 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2580 F.... pulseaudio
CRDA:
 country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=c9ac4cb4-606e-492c-a4a0-c511bad7444f
InstallationDate: Installed on 2015-09-10 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 002 Device 003: ID 0c45:6709 Microdia
 Bus 002 Device 002: ID 8087:0a2a Intel Corp.
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude 3150
Package: linux-lts-vivid
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-48-generic root=UUID=42ed9bbb-d87d-4d04-b5fe-18de9e6e14de ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-48.64~14.04.1-generic 3.16.7-ckt15
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-48-generic N/A
 linux-backports-modules-3.16.0-48-generic N/A
 linux-firmware 1.127.15
Tags: trusty
Uname: Linux 3.16.0-48-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/02/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 021010
dmi.board.vendor: Dell Inc.
dmi.board.version: D02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd03/02/2015:svnDellInc.:pnLatitude3150:pvr01:rvnDellInc.:rn021010:rvrD02:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude 3150
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote : AlsaInfo.txt

apport information

affects: linux-lts-utopic (Ubuntu) → linux (Ubuntu)
tags: added: apport-collected
description: updated
Revision history for this message
Po-Hsu Lin (cypressyew) wrote : BootDmesg.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : IwConfig.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : Lspci.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : ProcEnviron.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : ProcModules.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : PulseList.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : RfKill.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : UdevDb.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : UdevLog.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

For 3.16 kernel, it seems that it's not affected.

And for 3.19, it's 100% reproducible, BIOS upgrade to A02 [1] could make poweroff / reboot work as expected.
Therefore I will close this bug.

Thanks

[1] http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=M6M0W

Changed in linux (Ubuntu):
status: Confirmed → Invalid
no longer affects: linux (Ubuntu)
Po-Hsu Lin (cypressyew)
Changed in linux-lts-vivid (Ubuntu):
status: New → Won't Fix
Po-Hsu Lin (cypressyew)
Changed in linux-lts-vivid (Ubuntu):
status: Won't Fix → Confirmed
Po-Hsu Lin (cypressyew)
Changed in linux-lts-vivid (Ubuntu):
status: Confirmed → Won't Fix
status: Won't Fix → Invalid
status: Invalid → Won't Fix
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.