package linux-image-3.16.0-43-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 255

[Stefan]

this bug prevents the software updater to run successfully. Using 'sudo apt-get -f install' and 'sudo apt-get update' and several other basic apt-get commands, the list is updated but installing does not work.

I hope you can fix it!

Good luck and UBUNTU is AWESOME!!!

Stefan

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-43-generic (not installed)
ProcVersionSignature: Ubuntu 3.16.0-39.53~14.04.1-generic 3.16.7-ckt11
Uname: Linux 3.16.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
Date: Fri Sep 4 21:42:54 2015
DpkgHistoryLog:
 Start-Date: 2015-09-04 21:42:43
 Commandline: apt-get -f install
 Install: linux-image-3.16.0-43-generic:amd64 (3.16.0-43.58~14.04.1, automatic), linux-image-3.16.0-41-generic:amd64 (3.16.0-41.57~14.04.1, automatic), linux-headers-3.16.0-48:amd64 (3.16.0-48.64~14.04.1, automatic), linux-image-3.16.0-48-generic:amd64 (3.16.0-48.64~14.04.1, automatic), linux-headers-3.16.0-48-generic:amd64 (3.16.0-48.64~14.04.1, automatic), linux-image-extra-3.16.0-48-generic:amd64 (3.16.0-48.64~14.04.1, automatic)
 Upgrade: linux-image-generic-lts-utopic:amd64 (3.16.0.43.34, 3.16.0.48.39), linux-generic-lts-utopic:amd64 (3.16.0.43.34, 3.16.0.48.39), linux-headers-generic-lts-utopic:amd64 (3.16.0.43.34, 3.16.0.48.39)
DuplicateSignature: package:linux-image-3.16.0-43-generic:(not installed):subprocess new pre-installation script returned error exit status 255
ErrorMessage: subprocess new pre-installation script returned error exit status 255
InstallationDate: Installed on 2015-03-30 (157 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
Title: package linux-image-3.16.0-43-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 255
UpgradeStatus: No upgrade log present (probably fresh install)

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment in this bug report it seems that there is a problem with your hardware. I recommend performing a back up and then investigating the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]