Update looses account info

Bug #1492413 reported by TenLeftFingers
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Incomplete
Undecided
David Barth
Online Accounts setup for Ubuntu Touch
Expired
Undecided
Unassigned
Ubuntu Notes app
Invalid
Undecided
Unassigned

Bug Description

After OTA-6 I have no local content displaying. I have to set up my account again.

Revision history for this message
Michael Zanetti (mzanetti) wrote :

This was a bug in the OnlineAccounts system and has been fixed since.

Changed in reminders-app:
status: New → Invalid
Revision history for this message
Michael Zanetti (mzanetti) wrote :

Oops. I was wrong, just had this happening to me too. Seems it's not yet fixed in Online Accounts yet.

Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

Could you add more specifics, which accounts, what did the accounts page in settings tell you...

Changed in canonical-devices-system-image:
assignee: nobody → David Barth (dbarth)
status: New → Incomplete
Revision history for this message
TenLeftFingers (tenleftfingers) wrote :

Sure. More specifically, after the update the reminders/notes app was empty and I had to reauthorise. I believe I have had to do the same with my google contacts but not 100% confident.

Unfortunately, I did this via the apps themselves and didn't take note of what the accounts page itself said.

Revision history for this message
Alberto Mardegan (mardy) wrote :

I need some more information on this: which update are we talking about? Is it the one from OTA6 to OTA7 or an application update?
Is the evernote account still there in the system settings? When opening the account from there, is the Reminders application marked as enabled or disabled?
What exactly happened during the reauthorization? Do you get a page with the Ubuntu UI asking you which account should be used with Reminders, or a webpage from the Evernote website asking you to reauthorize the application?

Changed in ubuntu-system-settings-online-accounts:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Online Accounts setup for Ubuntu Touch because there has been no activity for 60 days.]

Changed in ubuntu-system-settings-online-accounts:
status: Incomplete → Expired
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