ASUS X551MA: Xubuntu 15.04 freezes from time to time

[yustnip]

I wrote about it before - https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391908

Recently I upgraded my system from Xubuntu 14.10 to 15.04 and the bug returned. The problem is that from time to time without an obvious reason the whole system freezes. After that I can reboot the system only via the power button.

I have the log after the last freeze (attached).

WORKAROUND: 1. sudo nano /etc/default/grub
2. There is a line in that: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" (like this), replace with: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash intel_idle.max_cstate=1"
Save it (CTRL+O)
3. sudo update-grub
4. sudo reboot

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-26-generic 3.19.0-26.28
ProcVersionSignature: Ubuntu 3.19.0-26.28-generic 3.19.8-ckt4
Uname: Linux 3.19.0-26-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.17.2-0ubuntu1.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: yustnip 1512 F.... pulseaudio
CurrentDesktop: XFCE
Date: Mon Aug 31 20:11:30 2015
HibernationDevice: RESUME=UUID=8cf5c01a-57c2-49b8-96da-f67a121d8056
InstallationDate: Installed on 2015-08-26 (4 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
Lsusb:
 Bus 001 Device 005: ID 04f2:b404 Chicony Electronics Co., Ltd
 Bus 001 Device 003: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
 Bus 001 Device 002: ID 8087:07e6 Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X551MA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-26-generic.efi.signed root=UUID=b425c2eb-7891-4f74-b507-d0bfb5106c0b ro quiet splash acpi_osi= vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-26-generic N/A
 linux-backports-modules-3.19.0-26-generic N/A
 linux-firmware 1.143.3
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X551MA.515
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X551MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX551MA.515:bd04/15/2015:svnASUSTeKCOMPUTERINC.:pnX551MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X551MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.2 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.2-unstable/

[yustnip (yustnip)]

I'm very sorry but I can't test the upstream kernel because I can use only a wireless internet (with the upstream kernel Wi-Fi doesn't work).

[penalvch (penalvch)]

yustnip, could you please test for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[yustnip (yustnip)]

On Ubuntu 16.04 the same situation. I'm living with it already second year.

[yustnip (yustnip)]

The same from another user from Internet - https://ubuntu-mate.community/t/ubuntu-mate-16-04-system-freezes-totally/6655

[penalvch (penalvch)]

yustnip, could you please capture the crash via https://help.ubuntu.com/community/DebuggingSystemCrash ?

[yustnip (yustnip)]

Recently I've tried to use this instruction - https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1511019/comments/8

If it will be unuseful, I capture it after a new freeze.

[yustnip (yustnip)]

This instruction was helpful for me - https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1511019/comments/8

I haven't got any freezes since I did this settings. Already for month. Ubuntu 16.04.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]