update-manager crashed with ImportError in <module>()

[Robin Shuff]

Binary package hint: update-manager

This has occurred since upgrading to Gutsy Beta from Feisty. Update-manager appears to run, showing the icon indicating new updates available but clicking on the icon causes the crash. I'd be happy to help you debug it - let me know what I need to do.

ProblemType: Crash
Architecture: i386
Date: Thu Oct 4 18:50:40 2007
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/bin/update-manager
InterpreterPath: /usr/bin/python2.5
NonfreeKernelModules: nvidia
Package: update-manager 1:0.79
PackageArchitecture: all
ProcCmdline: /usr/bin/python2.5 /usr/bin/update-manager
ProcCwd: /home/robin
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/update-manager']
SourcePackage: update-manager
Title: update-manager crashed with ImportError in <module>()
Uname: Linux livewire 2.6.22-12-generic #1 SMP Sun Sep 23 18:11:30 GMT 2007 i686 GNU/Linux

[Robin Shuff (robin-shuff)]

I'm getting a virtually identical crash when starting restricted-managed reported in bug 149082.

[Michael Vogt (mvo)]

Thanks for your bugreport.

Do you have a local install of cairo or gtk somewhere?

[Robin Shuff (robin-shuff)]

Yes, good catch. I had a local copy of cairo, I was using for development ages ago. I've removed it now and update-manager works without crashing. Bug 149082 is sorted also due to the same problem, so both can be closed.