system freezing with bluetooth sony vaio mouse

Bug #1489109 reported by Edson T. Marques
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Hello,

I am testing Ubuntu-gnome 15.10... For this, I installed Wily in my notebook Sony VAIO SVS151290. I bought this notebook already with a Vaio integrated bluetooth mouse from Sony.

While I used the Vivid I could use the mouse normally but after I did a fresh install of Wily, I began to realize that Ubuntu started to freeze completely, so that I am forced to shut down the notebook for it to return to work. Ctrl+Alt+F'n' does not work, 'Caps Lock' does not work,' Num Lock' does not work ... the computer stay completely paralyzed showing the frozen screen with content that was running just before freezing.

At first I thought it was some crash that could be linked to the new kernel 4.1.0-3, but then one day, I had to put the mouse to recharge and I noticed that the Ubuntu worked normally throughout all the day.

From there I started doing some tests and found that the crash only occurs when I use the Sony VAIO mouse... If I do not to connect the mouse and use only the touchpad, everything works normally without freezing.

Every new update of Wily I've been redoing the tests but so far, the freezing is still occurring.

Thank you very much!

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: bluetooth 5.33-0ubuntu4
ProcVersionSignature: Ubuntu 4.1.0-3.3-generic 4.1.3
Uname: Linux 4.1.0-3-generic x86_64
ApportVersion: 2.18-0ubuntu7
Architecture: amd64
CurrentDesktop: GNOME
Date: Wed Aug 26 15:06:12 2015
InstallationDate: Installed on 2015-07-30 (27 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Alpha amd64 (20150728)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: Sony Corporation SVS151290X
PackageArchitecture: all
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.1.0-3-generic root=UUID=5b11d9d8-e0cc-462f-a2c0-72e8af1ae050 ro quiet splash vt.handoff=7
SourcePackage: bluez
UdevLog: Error: [Errno 2] Arquivo ou diretório não encontrado: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/18/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: R0081C8
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsydeCorp.:bvrR0081C8:bd09/18/2012:svnSonyCorporation:pnSVS151290X:pvrC60BKPK7:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: SVS151290X
dmi.product.version: C60BKPK7
dmi.sys.vendor: Sony Corporation
hciconfig:
 hci0: Type: BR/EDR Bus: USB
  BD Address: C8:F7:33:3A:53:C1 ACL MTU: 310:10 SCO MTU: 64:8
  UP RUNNING PSCAN
  RX bytes:688 acl:0 sco:0 events:49 errors:0
  TX bytes:2707 acl:0 sco:0 commands:48 errors:0

Revision history for this message
Edson T. Marques (edsontmarques) wrote :
Revision history for this message
Edson T. Marques (edsontmarques) wrote :

Good news ... I hope!
Now do three days since updated the kernel to version 4.2.0-7 ... Since the upgrade, 3 days ago, I returned to normally use the wireless mouse (bluetooth) VAIO, and, to date, no other case the freezing interface happened.
I think the problem may have been solved.

Revision history for this message
Simon Fels (morphis) wrote :

Sounds good. There were some bluetooth bug fixes between 4.1 and 4.2 so good chance that this solved your problem. Closing this bug for now.

Changed in bluez (Ubuntu):
status: New → Fix Released
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