Crash when closing window

[marius]

Every time I close a window by sliding it up, Ubuntu Touch crashes and restarts.

Device : BQ Aquaris E5 HD
OS : Ubuntu 15.04 - armhf (20150713-202300)

[marius (mariuspo)]

Steps to reproduce :
- open a window in Ubuntu Touch
- close it by sliding it up from the list of applications opened

[Daniel van Vugt (vanvugt)]

I'm trying on a BQ Aquaris 4.5 but can't yet reproduce the problem. Although I'll need to try a few channels to find the exact OS revision mentioned too.

This bug will stay open on the chance some developer can reproduce it... Although a more likely resolution will come from automated problem reporting (crash reports sent back to Canonical).

[Albert Astals Cid (aacid)]

Can you run
   adb shell
from a terminal in your pc with the phone connected and unlocked to connect to it?

Does /var/crash/ in the phone contain crash files?

[marius (mariuspo)]

Yes, I can run adb shell.
Attached the two .crash files I found in /var/crash/

[Daniel van Vugt (vanvugt)]

Thanks marius. You might have to submit *.crash using the ubuntu-bug command to get them analysed properly:
    ubuntu-bug /path/to/each/crash/file

[Albert Astals Cid (aacid)]

@Daniel: the channel for that image is ubuntu-touch/stable/bq-aquaris.en

[Albert Astals Cid (aacid)]

@Marius: I can not reproduce this issue using that same image, do you have any custom scope or something special you did to your phone you think could be causing this crash?

[marius (mariuspo)]

I ran the following commands from the phone's terminal

sudo mount -o remount,rw /
sudo apt-get update
sudo apt-get upgrade

I had an error for the powerd package, it wouldn't install.

Yesterday I reset the phone using the recovery boot and I'm having the same problem.

[Albert Astals Cid (aacid)]

By doing that you basically put yourself in the "we can't help you territory".

don't run apt-get on the phone unless you *really* know what you're doing.

Which command did you use to reflash your phone?

[marius (mariuspo)]

I know that now. I reset the phone using the "factory settings" option in "About your phone".

I just finished flashing the phone using BQ's flash utility and everything's back to normal. I'll close the bug report.