No fonts after wake up from sleep

[Ingo Fr]

When waking up from sleep (either called through pm-hibernate or occasionally also pm-suspend), there are not fonts at all anymore. This won't happen every time but more like every third or fourth time. Yet, it practically means that sleep can not be used. I don't quite know how to narrow this down any further.

I'm using xubuntu 15.04 and pm-utils 1.4.1.-15. I don't start the xfce desktop but run a plain x-session with i3 as window manager. The attached screen shot shows i3 with an open terminal that would contain quite a bit of text if rendered correctly.
---
ApportVersion: 2.17.2-0ubuntu1.3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: vivid
DistroRelease: Ubuntu 15.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Broadwell-U Integrated Graphics [8086:161e] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:181d]
InstallationDate: Installed on 2015-08-13 (44 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
LightdmGreeterLog:
 ** (lightdm-gtk-greeter:1246): WARNING **: Failed to load user image: Failed to open file '/home/ingo/.face': No such file or directory
 upstart: indicator-application main process (1271) terminated with status 1
LightdmGreeterLogOld:
 ** (lightdm-gtk-greeter:2077): WARNING **: Failed to load user image: Failed to open file '/home/ingo/.face': No such file or directory
 upstart: indicator-application main process (2102) killed by TERM signal
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 064e:9700 Suyin Corp.
 Bus 001 Device 002: ID 8087:0a2a Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX305FA
Package: xorg 1:7.7+7ubuntu4
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=en_CA:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/usr/bin/zsh
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-26-generic.efi.signed root=UUID=10a00612-694d-4d75-a591-a738f2c583a5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-26.28-generic 3.19.8-ckt4
Tags: vivid ubuntu
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 02/05/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX305FA.207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX305FA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305FA.207:bd02/05/2015:svnASUSTeKCOMPUTERINC.:pnUX305FA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305FA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX305FA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Sat Sep 26 20:12:51 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.17.1-0ubuntu3

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[penalvch (penalvch)]

Ingo Fr, thank you for reporting this and helping make Ubuntu better. Could you please run the following command from a terminal as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg 1486174

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

[Arnaud (icecrime)]

I'm not the original submitter, but I'm hitting the problem to: anyway I can help? I unfortunately can't `apport-collect` as I'm not the author.

[Arnaud (icecrime)]

This is the list of package that I upgraded and after which the problems started to appear (Xorg is not among them).

apport-gtk:amd64 (2.17.2-0ubuntu1.1, 2.17.2-0ubuntu1.4)
apport:amd64 (2.17.2-0ubuntu1.1, 2.17.2-0ubuntu1.4)
bind9-host:amd64 (9.9.5.dfsg-9ubuntu0.2, 9.9.5.dfsg-9ubuntu0.3)
bsdutils:amd64 (2.25.2-4ubuntu2, 2.25.2-4ubuntu3)
chromium-codecs-ffmpeg-extra:amd64 (43.0.2357.130-0ubuntu0.15.04.1.1174, 44.0.2403.89-0ubuntu0.15.04.1.1177)
cups-browsed:amd64 (1.0.67-0ubuntu2.2, 1.0.67-0ubuntu2.4)
cups-filters-core-drivers:amd64 (1.0.67-0ubuntu2.2, 1.0.67-0ubuntu2.4)
cups-filters-ippusbxd:amd64 (1.0.67-0ubuntu2.2, 1.0.67-0ubuntu2.4)
cups-filters:amd64 (1.0.67-0ubuntu2.2, 1.0.67-0ubuntu2.4)
dnsutils:amd64 (9.9.5.dfsg-9ubuntu0.2, 9.9.5.dfsg-9ubuntu0.3)
docker-engine:amd64 (1.8.1-0~vivid, 1.8.2-0~vivid)
firefox-locale-en:amd64 (39.0+build5-0ubuntu0.15.04.1, 40.0.3+build1-0ubuntu0.15.04.1)
firefox:amd64 (39.0+build5-0ubuntu0.15.04.1, 40.0.3+build1-0ubuntu0.15.04.1)
flashplugin-installer:amd64 (11.2.202.491ubuntu0.15.04.1, 11.2.202.508ubuntu0.15.04.1)
gir1.2-gdkpixbuf-2.0:amd64 (2.31.3-1, 2.31.3-1ubuntu0.1)
google-chrome-stable:amd64 (44.0.2403.130-1, 45.0.2454.85-1)
i3-wm:amd64 (4.10.3-1~~vivid1, 4.10.4-1~~vivid1)
i3:amd64 (4.10.3-1~~vivid1, 4.10.4-1~~vivid1)
indicator-appmenu:amd64 (15.02.0+15.04.20150302-0ubuntu1, 15.02.0+15.04.20150821-0ubuntu1)
libbind9-90:amd64 (9.9.5.dfsg-9ubuntu0.2, 9.9.5.dfsg-9ubuntu0.3)
libblkid1:amd64 (2.25.2-4ubuntu2, 2.25.2-4ubuntu3)
libcupsfilters1:amd64 (1.0.67-0ubuntu2.2, 1.0.67-0ubuntu2.4)
libdns-export100:amd64 (9.9.5.dfsg-9ubuntu0.2, 9.9.5.dfsg-9ubuntu0.3)
libdns100:amd64 (9.9.5.dfsg-9ubuntu0.2, 9.9.5.dfsg-9ubuntu0.3)
libegl1-mesa:amd64 (10.5.2-0ubuntu1, 10.5.9-2ubuntu1~vivid2)
libexpat1:amd64 (2.1.0-6ubuntu1, 2.1.0-6ubuntu1.1)
libexpat1:i386 (2.1.0-6ubuntu1, 2.1.0-6ubuntu1.1)
libfontembed1:amd64 (1.0.67-0ubuntu2.2, 1.0.67-0ubuntu2.4)
libfreetype6:amd64 (2.5.2-2ubuntu3, 2.5.2-2ubuntu3.1)
libfreetype6:i386 (2.5.2-2ubuntu3, 2.5.2-2ubuntu3.1)
libgbm1:amd64 (10.5.2-0ubuntu1, 10.5.9-2ubuntu1~vivid2)
libgdk-pixbuf2.0-0:amd64 (2.31.3-1, 2.31.3-1ubuntu0.1)
libgdk-pixbuf2.0-common:amd64 (2.31.3-1, 2.31.3-1ubuntu0.1)
libgl1-mesa-dri:amd64 (10.5.2-0ubuntu1, 10.5.9-2ubuntu1~vivid2)
libgl1-mesa-dri:i386 (10.5.2-0ubuntu1, 10.5.9-2ubuntu1~vivid2)
libgl1-mesa-glx:amd64 (10.5.2-0ubuntu1, 10.5.9-2ubuntu1~vivid2)
libgl1-mesa-glx:i386 (10.5.2-0ubuntu1, 10.5.9-2ubuntu1~vivid2)
libglapi-mesa:amd64 (10.5.2-0ubuntu1, 10.5.9-2ubuntu1~vivid2)
libglapi-mesa:i386 (10.5.2-0ubuntu1, 10.5.9-2ubuntu1~vivid2)
libgles1-mesa:amd64 (10.5.2-0ubuntu1, 10.5.9-2ubuntu1~vivid2)
libgles2-mesa:amd64 (10.5.2-0ubuntu1, 10.5.9-2ubuntu1~vivid2)
libgnutls-deb0-28:amd64 (3.3.8-3ubuntu3, 3.3.8-3ubuntu3.1)
libgnutls-deb0-28:i386 (3.3.8-3ubuntu3, 3.3.8-3ubuntu3.1)
libgnutls-openssl27:amd64 (3.3.8-3ubuntu3, 3.3.8-3ubuntu3.1)
libirs-export91:amd64 (9.9.5.dfsg-9ubuntu0.2, 9.9.5.dfsg-9ubuntu0.3)
libisc-export95:amd64 (9.9.5.dfsg-9ubuntu0.2, 9.9.5.dfsg-9ubuntu0.3)
libisc95:amd64 (9.9.5.dfsg-9ubuntu0.2, 9.9.5.dfsg-9ubuntu0.3)
libisccc90:amd64 (9.9.5.dfsg-9ubuntu0.2, 9.9.5.dfsg-9ubuntu0.3)
libisccfg-export90:amd64 (9.9.5.dfsg-9ubuntu0.2, 9.9.5.dfsg-9ubuntu0.3)
libis...

[penalvch (penalvch)]

Arnaud, it will help immensely if you filed a new report via a terminal:
ubuntu-bug xorg

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

Also, please feel free to subscribe me to it.

[Arnaud (icecrime)]

Sorry for the noise: downgrading libfreetype6 to 2.5.2-2ubuntu3 fixed the issue for me. Hope that helps.

[Ingo Fr (3-ubuntu-8)]

apport information

[Ingo Fr (3-ubuntu-8)]

apport information

[Ingo Fr (3-ubuntu-8)]

Sorry for the late reply, I just added the apport data. Downgrading libfreetype6 as suggested by Arnaud doesn't work for me. The problem persists although
apt-cache show libfreetype6 shows package version 2.5.2-2ubuntu3 (rather than the most recent version 2.5.2-2ubuntu3.1).
Best, Ingo

[penalvch (penalvch)]

Ingo Fr, as noted in https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1486174/comments/6 :
>"Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information."

Unless you do this when apport-collect'ing, your doing so provides useless information.

[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[Ingo Fr (3-ubuntu-8)]

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[penalvch (penalvch)]

Ingo Fr, as per http://www.asus.com/us/Notebooks_Ultrabooks/ASUS-ZENBOOK-UX305FA/HelpDesk_download/ an update to your computer's buggy and outdated BIOS is available (210). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status New. Otherwise, please mark this as Invalid.

Thank you for your understanding.

[Ingo Fr (3-ubuntu-8)]

Hi Christoph, thank you for your help so far and for the helpful pointers to the ubuntu help pages.
Unfortunately, the ASUS website does not provide the new BIOS directly but only indirectly in the form of a windows installer. I sent them an email asking for the BIOS separately. However, I doubt that this would solve the problem. I experience the exact same problem on a different computer at work (a Thinkpad T450S) which is also running xubuntu. I'll try updating the BIOS anyway and keep you updated about the success.

[lauriii (lauri-eskola)]

I can reproduce the problem with my Lenovo T450s

[penalvch (penalvch)]

lauriii, it will help immensely if you filed a new report via a terminal:
ubuntu-bug xorg

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

Also, please feel free to subscribe me to it.

[Ingo Fr (3-ubuntu-8)]

ASUS supports bios upgrades to the most recent version on windows only. Yet, I don't believe that this is the problem, given that I (and laurii) experience the problem with a T450S thinkpad as well. Other ideas? Anyone?

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]