package firefox 39.0.3+build2-0ubuntu0.15.04.1 failed to install/upgrade: cannot copy extracted data for './usr/lib/firefox/libxul.so' to '/usr/lib/firefox/libxul.so.dpkg-new': unexpected end of file or stream

Bug #1484211 reported by Nathon
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

System began experiencing errors starting at around 10:20 AM Pacific time on August 12, 2015. It started with Firefox crashing over and over again. Then the OS (Ubuntu) started crashing. I tried shutting down completely and restarting. I also tried applying system updates. Neither fixed the issue and the updates wouldn't install.

ProblemType: Package
DistroRelease: Ubuntu 15.04
Package: firefox 39.0.3+build2-0ubuntu0.15.04.1
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.17.2-0ubuntu1.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: nathon 1622 F.... pulseaudio
 /dev/snd/controlC0: nathon 1622 F.... pulseaudio
BuildID: 20150806191835
Channel: Unavailable
Date: Wed Aug 12 10:26:43 2015
DuplicateSignature: package:firefox:39.0.3+build2-0ubuntu0.15.04.1:cannot copy extracted data for './usr/lib/firefox/libxul.so' to '/usr/lib/firefox/libxul.so.dpkg-new': unexpected end of file or stream
ErrorMessage: cannot copy extracted data for './usr/lib/firefox/libxul.so' to '/usr/lib/firefox/libxul.so.dpkg-new': unexpected end of file or stream
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2015-07-12 (31 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
IpRoute:
 default via 192.168.1.1 dev eth0 proto static metric 1024
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.246
 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.229
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 dpkg 1.17.25ubuntu1
 apt 1.0.9.7ubuntu4.1
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 39.0.3+build2-0ubuntu0.15.04.1 failed to install/upgrade: cannot copy extracted data for './usr/lib/firefox/libxul.so' to '/usr/lib/firefox/libxul.so.dpkg-new': unexpected end of file or stream
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/05/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.1D
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 363C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 32.25
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1D:bd10/05/2010:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr039D200002241210000020000:rvnHewlett-Packard:rn363C:rvr32.25:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.version: 039D200002241210000020000
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Nathon (nathondalton) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that there was an error on your system when trying to install a particular package. Please execute the following command, as it will clear your package cache, in a terminal:

sudo apt-get clean

Then try performing the update again. This will likely resolve your issue, but the failure could be caused by filesystem or memory corruption. So please also run a fsck on your filesystem(s) and a memory test. Thanks in advance!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: corrupted-package
Changed in firefox (Ubuntu):
status: New → Invalid
Revision history for this message
darko (darko) wrote : Re: [Bug 1484211] Re: package firefox 39.0.3+build2-0ubuntu0.15.04.1 failed to install/upgrade: cannot copy extracted data for './usr/lib/firefox/libxul.so' to '/usr/lib/firefox/libxul.so.dpkg-new': unexpected end of file or stream

I do it an be all well. Thanks!

On 12. 08. 2015 22:13, Ubuntu Foundations Team Bug Bot wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. It seems that there was an error on your system when
> trying to install a particular package. Please execute the following
> command, as it will clear your package cache, in a terminal:
>
> sudo apt-get clean
>
> Then try performing the update again. This will likely resolve your
> issue, but the failure could be caused by filesystem or memory
> corruption. So please also run a fsck on your filesystem(s) and a
> memory test. Thanks in advance!
>
> [This is an automated message. I apologize if it reached you
> inappropriately; please just reply to this message indicating so.]
>
> ** Tags added: corrupted-package
>
> ** Changed in: firefox (Ubuntu)
> Status: New => Invalid
>

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