package insserv 1.14.0-2.1ubuntu2 failed to install/upgrade: package insserv is already installed and configured

[Jeremy]

trying to upgrade to ubuntu 14 i got a number of error messages including this one

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: insserv 1.14.0-2.1ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-57.87-generic-pae 3.2.52
Uname: Linux 3.2.0-57-generic-pae i686
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
Date: Wed Aug 12 11:21:35 2015
DuplicateSignature: package:insserv:1.14.0-2.1ubuntu2:package insserv is already installed and configured
ErrorMessage: package insserv is already installed and configured
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
MarkForUpload: True
SourcePackage: dpkg
Title: package insserv 1.14.0-2.1ubuntu2 failed to install/upgrade: package insserv is already installed and configured
UpgradeStatus: Upgraded to precise on 2015-08-12 (0 days ago)