Mouse cursor disappears permanently after watching full screen videos

Bug #1483437 reported by Vasya Pupkin
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Sometimes after watching a YouTube video in Google Chrome in full screen mode, my mouse pointer disappears. I can move mouse, scroll using mouse wheel, click everywhere, but I can't see a cursor. I can only guess where it is. This drives me mad because the only solution is to restart PC.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xserver-xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.17.2-0ubuntu1.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Aug 11 02:36:08 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 Intel Corporation Device [8086:0a2e] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:13bd]
InstallationDate: Installed on 2015-05-06 (96 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: ASUSTeK COMPUTER INC. UX301LAA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic.efi.signed root=UUID=b9c815db-e4fe-4e08-8d62-0c68991fa8be ro quiet splash rootfstype=ext4 pcie_aspm=force acpi_osi= vt.handoff=7
SourcePackage: xorg
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/08/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX301LAA.209
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX301LAA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX301LAA.209:bd05/08/2014:svnASUSTeKCOMPUTERINC.:pnUX301LAA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX301LAA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX301LAA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Tue Aug 11 02:34:47 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 5126
 vendor SHP
xserver.version: 2:1.17.1-0ubuntu3

Revision history for this message
Vasya Pupkin (shadowlmd) wrote :
summary: - Mouse cursor dissapears permanently after watching fullscreen videos
+ Mouse cursor disappears permanently after watching full screen videos
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Vasya Pupkin, thank you for reporting this and helping make Ubuntu better.

As per https://wiki.ubuntu.com/Releases, Ubuntu 15.04 reached EOL on February 4, 2016.

Is this reproducible in a supported release?

tags: added: bios-outdated-211
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Vasya Pupkin (shadowlmd) wrote :

Yes, it was happening on Ubuntu 15.10 as well with latest BIOS (version 211) installed. But since I upgraded kernel to 4.5, it never happened. Which doesn't mean anything because it wasn't happening every day, it's an annoying random bug.

Revision history for this message
penalvch (penalvch) wrote :

Vasya Pupkin, to see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

Revision history for this message
Vasya Pupkin (shadowlmd) wrote :

To test this I will have to install this image and use it extensively for at least a week. Do you really offer me to do that or you missed part about "it wasn't happening every day, it's an annoying random bug"?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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