Video corruption on YouTube videos (using html5 video tag playback)

[Jan Henke]

Watching videos on YouTube randomly become "corrupt", indicated by bright green areas in the video and generally not being able to see the normal content any more. Sound continue fine, so it seems to be a video decoding problem.

No flash player is involved, video playback is via the HTML5 video tag.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: firefox 39.0.3+build2-0ubuntu0.15.04.1
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
NonfreeKernelModules: wl
AddonCompatCheckDisabled: False
ApportVersion: 2.17.2-0ubuntu1.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jan 3119 F.... pulseaudio
 /dev/snd/controlC0: jan 3119 F.... pulseaudio
BuildID: 20150806191835
Channel: Unavailable
CurrentDesktop: GNOME
Date: Mon Aug 10 11:31:09 2015
EcryptfsInUse: Yes
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-01-30 (191 days ago)
InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
IpRoute:
 default via 192.168.1.1 dev eth0 proto static metric 1024
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.30
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-a4671b36-26bb-4423-90cf-ad8e72150720
Plugins: Gnome Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
PrefSources:
 prefs.js
 /usr/share/mozilla/extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/<email address hidden>/defaults/preferences/001ubuntu-gnome-mods.js
 [Profile]/extensions/{8f8fe09b-0bd3-4470-bc1b-8cad42b8203a}/defaults/preferences/prefs.js
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=39.0.3/20150806191835 (In use)
RelatedPackageVersions: gnome-shell 3.14.4-0ubuntu1
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/14/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc.

[Jan Henke (jhe)]

After some research I found this upstream bug report describing similar symptoms. https://bugs.freedesktop.org/show_bug.cgi?id=89807

So it might be related to Broadwell and xf86-video-intel.

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug, your problem may have been fixed with some of the updates and the upstream bug shows as "RESOLVED FIXED". It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1483186

and any other logs that are relevant for this particular issue.

[Paul White (paulw2u)]

Bug report did not close due to bug watch
Upstream report close "FIX RELEASED"
No further comments on this report since August 2015
No reply to request for info
Not a problem here using Ubuntu 18.04 and Firefox 64
So marking "Fix Released" to close