can't print duplex on HP Color LaserJet MFP M277dw (wrong PPD?)

[David Mandelberg]

I have an HP Color LaserJet MFP M277dw with hplip 3.15.6-0ubuntu1. I installed the proprietary plugin, and now I can print and scan. However, I can't get it to print 2-sided. I think that's because the closest PPD file to M277dw is the "HP Color LaserJet Pro MFP m177fw, hpcups 3.15.6, requires proprietary plugin". Unlike the M277dw, the M177fw does not have a duplexer. Is there a different PPD I should use? Will an M277dw PPD be available in a future release?

[goutam (goutamkk)]

Hi

Please install the latest hplip-3.15.7 driver.
Download hplip-3.15.7.run file from http://hplipopensource.com/hplip-web/gethplip.html and install it by running command
'sh hplip-3.15.7.run' in terminal.

After install, run command 'hp-setup -r' to delete the existing print queue for this printer and run command 'hp-setup' to re-configure the printer.

This should be able to pick the correct ppd 'hp-color_laserjet_pro_mfp_m277-ps.ppd.gz' for your printer and you should be able to print duplex

Thanks,
goutam

[David Mandelberg (dseomn)]

Thank you! Upgrading to 3.15.7 fixed the issue. (For the record though, I followed the instructions at https://wiki.ubuntu.com/UbuntuBackports to backport the Ubuntu wily package to trusty instead of using the installer from http://hplipopensource.com/hplip-web/gethplip.html.)