USB don't work after boot if mouse and keyboard are plugged in Dell Inspiron 3647
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
I have 2 Dell Inspiron 3647, after upgrading to 14.04 the mouse/keyboard do not work anymore. To restore functionality, I have to unplug keyboard and mouse before starting the computer and plug back after login screen. If mouse/keyboard are plugged from boot they stop working shortly after completing boot.
The only thing I managed to find is this in dmesg:
[ 14.034332] xhci_hcd 0000:00:14.0: Timeout while waiting for address device command
[ 14.034365] ------------[ cut here ]------------
[ 14.034370] WARNING: CPU: 3 PID: 43 at /build/
[ 14.034372] Modules linked in: ctr ccm pci_stub vboxpci(OX) vboxnetadp(OX) vboxnetflt(OX) vboxdrv(OX) rfcomm bnep snd_hda_codec_hdmi snd_hda_
[ 14.034406] CPU: 3 PID: 43 Comm: khubd Tainted: G OX 3.13.0-61-generic #100-Ubuntu
[ 14.034407] Hardware name: Dell Inc. Inspiron 3647/02YRK5 , BIOS A07 03/03/2015
[ 14.034408] 0000000000000009 ffff88021fb83da8 ffffffff81723700 0000000000000000
[ 14.034410] ffff88021fb83de0 ffffffff8106785d ffff880210274450 ffff880213d300f0
[ 14.034412] 0000000000000004 0000000213d300f0 ffff88020fc34000 ffff88021fb83df0
[ 14.034414] Call Trace:
[ 14.034415] <IRQ> [<ffffffff81723
[ 14.034422] [<ffffffff81067
[ 14.034423] [<ffffffff81067
[ 14.034425] [<ffffffff8157f
[ 14.034427] [<ffffffff81581
[ 14.034429] [<ffffffff81581
[ 14.034432] [<ffffffff810bf
[ 14.034433] [<ffffffff810bf
[ 14.034436] [<ffffffff810c2
[ 14.034439] [<ffffffff81015
[ 14.034442] [<ffffffff81736
[ 14.034444] [<ffffffff8172b
[ 14.034445] <EOI> [<ffffffff81495
[ 14.034451] [<ffffffff8157c
[ 14.034453] [<ffffffff8172b
[ 14.034454] [<ffffffff8157c
[ 14.034456] [<ffffffff81576
[ 14.034460] [<ffffffff81540
[ 14.034463] [<ffffffff814a6
[ 14.034466] [<ffffffff814a6
[ 14.034468] [<ffffffff81542
[ 14.034470] [<ffffffff81549
[ 14.034472] [<ffffffff81542
[ 14.034474] [<ffffffff81543
[ 14.034477] [<ffffffff810ab
[ 14.034479] [<ffffffff81543
[ 14.034482] [<ffffffff8108b
[ 14.034483] [<ffffffff8108b
[ 14.034485] [<ffffffff81734
[ 14.034487] [<ffffffff8108b
[ 14.034488] ---[ end trace 7787de8ef16d45f7 ]---
[ 14.238428] usb 3-10: Device not responding to set address.
[ 14.442424] usb 3-10: device not accepting address 5, error -71
[ 14.554472] usb 3-10: new full-speed USB device number 6 using xhci_hcd
[ 14.571842] usb 3-10: New USB device found, idVendor=0cf3, idProduct=0036
[ 14.571846] usb 3-10: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 15.870724] xhci_hcd 0000:00:14.0: xHCI host not responding to stop endpoint command.
[ 15.870728] xhci_hcd 0000:00:14.0: Assuming host is dying, halting host.
[ 15.870752] Bluetooth: hci0 urb ffff880213645600 failed to resubmit (22)
[ 15.870755] Bluetooth: hci0 urb ffff880213645540 failed to resubmit (22)
[ 15.870756] Bluetooth: hci0 urb ffff880213645840 failed to resubmit (22)
[ 15.870759] xhci_hcd 0000:00:14.0: HC died; cleaning up
[ 15.870783] usb 3-5: USB disconnect, device number 2
[ 15.962802] usb 3-6: USB disconnect, device number 3
[ 15.998926] usb 3-10: USB disconnect, device number 6
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-
ProcVersionSign
Uname: Linux 3.13.0-61-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
Date: Fri Aug 7 11:32:51 2015
DistributionCha
# This is a distribution channel descriptor
# For more information see http://
canonical-
HibernationDevice: RESUME=
InstallationDate: Installed on 2015-05-13 (86 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
MachineType: Dell Inc. Inspiron 3647
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.127.14
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2015-06-30 (37 days ago)
dmi.bios.date: 03/03/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 02YRK5
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Inspiron 3647
dmi.sys.vendor: Dell Inc.
summary: |
- USB don't working after boot if mouse and keyboard are plugged in Dell + USB don't work after boot if mouse and keyboard are plugged in Dell Inspiron 3647 |
Changed in linux (Ubuntu): | |
importance: | Undecided → Medium |
This change was made by a bot.