When waking from suspend screen refuses to turn back on, not even back lights

[Wise Melon]

Since upgrading on Ubuntu Gnome 15.04 from Gnome 3.14. to Gnome 3.16 I have noticed that on occasions, when I awake my machine from suspend, the screen will simply stay black, even though I press the power button on my laptop and it lights up and stops just flashing on and off, and I also hear my disk getting ready for action, or whatever the noise is I always hear when I awake my machine from suspend, my screen is still black, without even any back lights. And I am forced the power down the machine manually and restart.

[Wise Melon (wise-melon-deactivatedaccount)]

Although that was in Gnome 3.14, the issue is still present in Gnome 3.16.

Here is a portion of syslog from the last time it happened (19:56:33 was when I closed the lid of my laptop, and 23:15:40 was when I opened it again):

Aug 8 19:56:33 Floral-Towel systemd[1]: Reached target Sleep.
Aug 8 19:56:33 Floral-Towel systemd[1]: Starting Sleep.
Aug 8 19:56:33 Floral-Towel systemd[1]: Starting Suspend...
Aug 8 19:56:33 Floral-Towel systemd-sleep[23363]: Suspending system...
Aug 8 19:56:33 Floral-Towel kernel: [12772.267125] PM: Syncing filesystems ... done.
Aug 8 19:56:33 Floral-Towel kernel: [12772.639303] PM: Preparing system for mem sleep
Aug 8 19:56:33 Floral-Towel thermald[814]: Set : 73884, 66000, 0, 1, 10
Aug 8 23:15:40 Floral-Towel kernel: [12772.747250] Freezing user space processes ... (elapsed 0.223 seconds) done.
Aug 8 23:15:40 Floral-Towel kernel: [12772.970958] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done.
Aug 8 23:15:40 Floral-Towel kernel: [12772.972599] PM: Entering mem sleep
Aug 8 23:15:40 Floral-Towel kernel: [12772.972641] Suspending console(s) (use no_console_suspend to debug)
Aug 8 23:15:40 Floral-Towel kernel: [12772.973385] sd 1:0:0:0: [sda] Synchronizing SCSI cache
Aug 8 23:15:40 Floral-Towel kernel: [12773.106986] sd 1:0:0:0: [sda] Stopping disk
Aug 8 23:15:40 Floral-Towel kernel: [12773.730007] PM: suspend of devices complete after 757.435 msecs
Aug 8 23:15:40 Floral-Towel kernel: [12773.746026] PM: late suspend of devices complete after 16.011 msecs
Aug 8 23:15:40 Floral-Towel kernel: [12773.747033] r8169 0000:03:00.0: System wakeup enabled by ACPI
Aug 8 23:15:40 Floral-Towel kernel: [12773.765860] ehci-pci 0000:00:1d.0: System wakeup enabled by ACPI
Aug 8 23:15:40 Floral-Towel kernel: [12773.785813] ehci-pci 0000:00:1a.0: System wakeup enabled by ACPI
Aug 8 23:15:40 Floral-Towel kernel: [12773.805798] xhci_hcd 0000:00:14.0: System wakeup enabled by ACPI
Aug 8 23:15:40 Floral-Towel kernel: [12773.821791] PM: noirq suspend of devices complete after 75.796 msecs
Aug 8 23:15:40 Floral-Towel kernel: [12773.822452] ACPI: Preparing to enter system sleep state S3
Aug 8 23:15:40 Floral-Towel kernel: [12773.865795] PM: Saving platform NVS memory
Aug 8 23:15:40 Floral-Towel kernel: [12773.865807] Disabling non-boot CPUs ...
Aug 8 23:15:40 Floral-Towel kernel: [12773.865887] intel_pstate CPU 1 exiting
Aug 8 23:15:40 Floral-Towel kernel: [12773.867365] kvm: disabling virtualization on CPU1
Aug 8 23:15:40 Floral-Towel kernel: [12773.867382] smpboot: CPU 1 is now offline
Aug 8 23:15:40 Floral-Towel kernel: [12773.868592] intel_pstate CPU 2 exiting
Aug 8 23:15:40 Floral-Towel kernel: [12773.868978] Broke affinity for irq 26
Aug 8 23:15:40 Floral-Towel kernel: [12773.870013] kvm: disabling virtualization on CPU2
Aug 8 23:15:40 Floral-Towel kernel: [12773.870051] smpboot: CPU 2 is now offline
Aug 8 23:15:42 Floral-Towel kernel: [12773.870784] intel_pstate CPU 3 exiting
Aug 8 23:15:42 Floral-Towel kernel: [12773.871110] Broke affinity for irq 23
Aug 8 23:15:42 Floral-Towel kernel: [12773.871115] Broke affinity for irq 25
Aug 8 23:15:42 Floral-Towel kernel: [12773.872138] kvm: di...

[Tim Lunn (darkxst)]

does this only happen in GNOME? sounds more like a gpu driver bug, than something GNOME specific.

[Wise Melon (wise-melon-deactivatedaccount)]

@Tim, yes, I have been using Ubuntu for a long time now, and I have only recently switched to Gnome. And before I had Gnome, I had Unity, and nothing like this ever happened, and only started happening when I got Gnome.

[Wise Melon (wise-melon-deactivatedaccount)]

This issue appears to occur though when I have left my machine suspended for many hours as you can see there in the log.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 15.04 (vivid) reached end-of-life on February 4, 2016.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Launchpad Janitor (janitor)]

[Expired for gdm (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]