package linux-image-extra-3.13.0-57-generic 3.13.0-57.95 failed to install/upgrade: package linux-image-extra-3.13.0-57-generic is already installed and configured

[esanjurjo]

trying to solve sound issues

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-extra-3.13.0-57-generic 3.13.0-57.95
ProcVersionSignature: Ubuntu 3.13.0-57.95-generic 3.13.11-ckt21
Uname: Linux 3.13.0-57-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.11
AptdaemonVersion: 1.1.1-1ubuntu5.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: esanjurjo 4052 F.... pulseaudio
 /dev/snd/pcmC0D3p: esanjurjo 4052 F...m pulseaudio
 /dev/snd/controlC1: esanjurjo 4052 F.... pulseaudio
Date: Tue Aug 4 23:50:11 2015
DpkgHistoryLog:
 Start-Date: 2015-08-04 23:49:51
 Commandline: aptdaemon role='role-remove-packages' sender=':1.101'
 Remove: pulseaudio:amd64 (4.0-0ubuntu11.1), pulseaudio-module-gconf:amd64 (4.0-0ubuntu11.1), pulseaudio-module-zeroconf:amd64 (4.0-0ubuntu11.1), pulseaudio-module-x11:amd64 (4.0-0ubuntu11.1), paprefs:amd64 (0.9.10-1), pulseaudio-esound-compat:amd64 (4.0-0ubuntu11.1), pulseaudio-module-raop:amd64 (4.0-0ubuntu11.1), indicator-sound:amd64 (12.10.2+14.04.20140401-0ubuntu1), pulseaudio-module-bluetooth:amd64 (4.0-0ubuntu11.1), libcanberra-pulse:amd64 (0.30-0ubuntu3)
DuplicateSignature: package:linux-image-extra-3.13.0-57-generic:3.13.0-57.95:package linux-image-extra-3.13.0-57-generic is already installed and configured
ErrorMessage: package linux-image-extra-3.13.0-57-generic is already installed and configured
HibernationDevice: RESUME=UUID=746f910b-78cb-4633-a997-16aa354125d1
InstallationDate: Installed on 2014-05-31 (429 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: TOSHIBA SATELLITE C75-A
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-57-generic root=UUID=31060c3e-dd1e-4b27-a648-3104df877006 ro quiet splash radeon.audio=1 vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-extra-3.13.0-57-generic 3.13.0-57.95 failed to install/upgrade: package linux-image-extra-3.13.0-57-generic is already installed and configured
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/23/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.30
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Type2 - Board Vendor Name1
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd09/23/2013:svnTOSHIBA:pnSATELLITEC75-A:pvrPSCEEE-00G00FCE:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: SATELLITE C75-A
dmi.product.version: PSCEEE-00G00FCE
dmi.sys.vendor: TOSHIBA

[Brad Figg (brad-figg)]

This change was made by a bot.

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1481496, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.