Unable to connect Lumia 730

Bug #1481481 reported by omkar kuppusamy
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

My mobile, Lumia 730 is not being recognised when I connect it with my laptop that runs Ubuntu OS. It shows the error "Error initializing camera could not claim the usb device

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-25-generic 3.19.0-25.26
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic i686
NonfreeKernelModules: wl
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: omrishy 1349 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Aug 5 02:37:16 2015
HibernationDevice: RESUME=UUID=113735e5-7e08-475a-b756-948dedb2eb29
HotplugNewDevices:

HotplugNewMounts:

InstallationDate: Installed on 2015-07-30 (5 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
MachineType: Hewlett-Packard HP G42 Notebook PC
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=ea7239ae-7a96-4e84-b5c4-5420861c2702 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-25-generic N/A
 linux-backports-modules-3.19.0-25-generic N/A
 linux-firmware 1.143.2
SourcePackage: linux
Symptom: storage
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UdisksMonitorLog:
 Monitoring the udisks daemon. Press Ctrl+C to exit.
 02:37:28.033: The udisks-daemon is running (name-owner :1.56).
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/07/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.37
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1425
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 54.57
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.37:bd04/07/2011:svnHewlett-Packard:pnHPG42NotebookPC:pvr059C130000002710010000000:rvnHewlett-Packard:rn1425:rvr54.57:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP G42 Notebook PC
dmi.product.version: 059C130000002710010000000
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
omkar kuppusamy (okmechengg) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.2 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.2-rc5-unstable/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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