HP printer not installed correctly on Gutsy through the new automated tool
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
hplip (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: hplip
It seems that the new tool for automatic installation of printers is somehow buggy. The printers in some cases are recognised correctly, BUT they are assigned to a bad device URI. In my case for example ( I own a HP Deskjet 5940), the printer was given a URI:
"hp:/usb/
It would only collect jobs, without my being able to delete any of them, but it would never print! The solution was to use the printer settings (either on Ubuntu Gutsy: System --> Administration --> Printing or on Kubuntu Gutsy: Peripherals --> Printers) and make the system search again for printers on usb ports. Then the printer was given automatically the correct URI:
"usb://
and it started working.
It seems that it has something to do with the hplip package, since it affects only HP printers (as far as I can know) on Gutsy.
i have the same problem