Copying music to Mac-formatted iPod inexplicably doesn't work

[Matthew Paul Thomas]

rhythmbox 2.98-0ubuntu3, libgpod4 0.8.2-7ubuntu1, Ubuntu R

1. Import an MP3 file into Rhythmbox, if there is not at least one already.
2. Connect a Mac-formatted iPod.
3. Drag an MP3 file, from the Rhythmbox library, onto the iPod icon in the sidebar.

What happens: Rhythmbox crashes.
rhythmbox crashed with SIGSEGV in gst_encoding_target_get_profiles()

What should happen:
* the MP3 file is copied onto the iPod, OR
* you are prompted to reformat the iPod (in Windows format), then the previous contents of the iPod are restored, then the MP3 file is copied onto the iPod, OR
* (at the very least) an error message is displayed explaining that Rhythmbox can't change the contents of the iPod because it is Mac-formatted.

Though it wasn't mentioned in his column, this inability to copy songs to an iPod was one of the issues Walt Mossberg encountered when reviewing Ubuntu for the New York Times in September 2007.

[Pedro Villavicencio (pedro)]

Thanks for your report, What is the version of your database? was your ipod recently updated with i-tunes?

[Matthew Paul Thomas (mpt)]

I don't understand the question "What is the version of your database". I use PostgreSQL 8.2, but that's probably not what you mean.

The iPod is a first-generation nano with the latest software, 1.3.1. As far as I know, this problem occurs with all Mac-formatted iPods regardless of software version, but I'd be delighted to learn otherwise.

[Pedro Villavicencio (pedro)]

The question was more, "what is the version of your ipod database" but if you updated the ipod you're probably suffering the same problem described in bug 147590. re assigning to libgpod which is the software that rhythmbox uses for accessing to the data of the ipods.

[Hew (hew)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release (Hardy Heron)? Thanks in advance.

[Sebastien Bacher (seb128)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to 'New'. Thanks again!