suspend/resume failure [non-free: wl]

Bug #1480728 reported by vicmumo
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

doing various suspends over week, Sunday night crash

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-18-generic 3.19.0-18.18~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-18.18~14.04.1-generic 3.19.6
Uname: Linux 3.19.0-18-generic x86_64
NonfreeKernelModules: wl
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
Date: Sun Aug 2 23:47:46 2015
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-precise-amd64-20130203-1
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InstallationDate: Installed on 2014-10-30 (276 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
InterpreterPath: /usr/bin/python3.4
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
SourcePackage: linux-lts-vivid
Title: suspend/resume failure [non-free: wl]
UpgradeStatus: Upgraded to trusty on 2014-12-05 (240 days ago)
UserGroups:
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: vmunoz 2194 F.... pulseaudio
 /dev/snd/controlC0: vmunoz 2194 F.... pulseaudio
CurrentDesktop: Unity
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-precise-amd64-20130203-1
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=07298bbb-b06a-4430-9ab9-0e9fdb1834fe
InstallationDate: Installed on 2014-10-30 (554 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
MachineType: Dell Inc. Latitude E7240
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-58-generic root=UUID=0745a8ea-7947-4c36-a0e9-346405ee4f4f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-58.64~14.04.1-generic 3.19.8-ckt16
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-58-generic N/A
 linux-backports-modules-3.19.0-58-generic N/A
 linux-firmware 1.127.22
Tags: trusty
Uname: Linux 3.19.0-58-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-12-05 (517 days ago)
UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/28/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 05PTPV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/28/2014:svnDellInc.:pnLatitudeE7240:pvr01:rvnDellInc.:rn05PTPV:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7240
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
vicmumo (vmunoz-o) wrote :
Revision history for this message
penalvch (penalvch) wrote :

vicmumo, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1480728

affects: linux-lts-vivid (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
vicmumo (vmunoz-o) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
vicmumo (vmunoz-o) wrote : BootDmesg.txt

apport information

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vicmumo (vmunoz-o) wrote : CRDA.txt

apport information

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vicmumo (vmunoz-o) wrote : CurrentDmesg.txt

apport information

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vicmumo (vmunoz-o) wrote : IwConfig.txt

apport information

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vicmumo (vmunoz-o) wrote : Lspci.txt

apport information

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vicmumo (vmunoz-o) wrote : Lsusb.txt

apport information

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vicmumo (vmunoz-o) wrote : ProcCpuinfo.txt

apport information

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vicmumo (vmunoz-o) wrote : ProcEnviron.txt

apport information

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vicmumo (vmunoz-o) wrote : ProcInterrupts.txt

apport information

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vicmumo (vmunoz-o) wrote : ProcModules.txt

apport information

Revision history for this message
vicmumo (vmunoz-o) wrote : PulseList.txt

apport information

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vicmumo (vmunoz-o) wrote : RfKill.txt

apport information

Revision history for this message
vicmumo (vmunoz-o) wrote : UdevDb.txt

apport information

Revision history for this message
vicmumo (vmunoz-o) wrote : UdevLog.txt

apport information

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vicmumo (vmunoz-o) wrote : WifiSyslog.txt

apport information

Revision history for this message
penalvch (penalvch) wrote :

vicmumo, as per http://www.dell.com/support/home/us/en/19/product-support/product/latitude-e7240-ultrabook/drivers?os=biosa an update to your computer's buggy, insecure, and outdated BIOS is available (A18). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-a18
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