Laptop Screen turns blank after closing and opening the lid

Bug #1480475 reported by Dhruv Agarwal
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

After i turn computer on sleep mode and close the lid. When I open the lid, the display is always blank. How can i recover it ?

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sat Aug 1 03:36:48 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:380d]
   Subsystem: Lenovo GeForce 820M [17aa:380d]
InstallationDate: Installed on 2015-07-29 (2 days ago)
InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: LENOVO 20354
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=df211d43-1a04-4f6d-b3c5-32b44b651a47 ro quiet splash vt.handoff=7
SourcePackage: xorg
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/31/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 9BCN26WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Lancer 5A5
dmi.board.vendor: LENOVO
dmi.board.version: NANANANANO DPK
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Z50-70
dmi.modalias: dmi:bvnLENOVO:bvr9BCN26WW:bd07/31/2014:svnLENOVO:pn20354:pvrLenovoZ50-70:rvnLENOVO:rnLancer5A5:rvrNANANANANODPK:cvnLENOVO:ct10:cvrLenovoZ50-70:
dmi.product.name: 20354
dmi.product.version: Lenovo Z50-70
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Sat Aug 1 03:11:19 2015
xserver.configfile: default
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
 NOUVEAU(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.17.1-0ubuntu3

Revision history for this message
Dhruv Agarwal (dhruvagga) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Dhruv Agarwal, thank you for reporting this and helping make Ubuntu better. As per http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-z-series-laptops/lenovo-z50-70 an update to your computer's buggy and outdated BIOS is available (91). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

tags: added: bios-outdated-91
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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