package linux-image-3.13.0-59-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1479158 reported by Tom Ace
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Similar to what happened recently as reported at
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477785

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-59-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-58.97-generic 3.13.11-ckt22
Uname: Linux 3.13.0-58-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: tace 1658 F.... pulseaudio
 /dev/snd/controlC1: tace 1658 F.... pulseaudio
 /dev/snd/controlC0: tace 1658 F.... pulseaudio
Date: Tue Jul 28 16:30:56 2015
DuplicateSignature: package:linux-image-3.13.0-59-generic:(not installed):subprocess new pre-installation script returned error exit status 128
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=987d34f6-6508-47a5-a400-dd4541538f51
InstallationDate: Installed on 2014-12-30 (210 days ago)
InstallationMedia: Ubuntu-GNOME 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: ASUS All Series
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-58-generic root=UUID=d34f4350-e013-495c-b3d0-927a752a77e1 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1.3
RfKill:

SourcePackage: linux
Title: package linux-image-3.13.0-59-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0310
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-P
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0310:bd05/29/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-P:rvrRevX.0x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS

Revision history for this message
Tom Ace (tom239) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Tom Ace (tom239) wrote :

apt-get install -f / clean / update
does not resolve the issue. That is, I do those steps as recommended
and yet I get the same error at the next auto-install of linux-image-... .
There seems to be some chronic problem causing this at each update.
The update process generates a bug report each time; see
 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1480573
for the latest iteration.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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