Print driver for LaserJet 4100 series is locked in tray 1. (HP-LaserJet-laserjet.ppd)

[analyst]

Go to printer properties and select any tray other than the default tray 1.
Print test page: page will only print if there is paper in tray 1.
Printer selection works for other operating systems!

[Frederik Elwert (frederik-elwert)]

Which application are you using? Do you still have this issue?

I also have a LaserJet 4100 at the office, and I face various issues related to tray selection, but they are different in each application/printing framework:

* OpenOffice allows to set "Tray 3" and "Tray 4" to "Installed" in the advanced printer options, but I have to activate tray 4 and choose this when I want to print on tray 3.
* The GTK print dialog (e.g., Evolution) lets me choose only the built-in trays 1 and 2, not the optional trays 3 or 4. There is no option to activate these trays in the advanced options.
* The GNOME print dialog (e.g., Tomboy) lets me choose trays 1 to 4, although tray 4 is not installed (which seems to be better than not to be able to choose these at all).

[analyst (analyst)]

Frederik Elwert wrote:
> Which application are you using? Do you still have this issue?
>
> I also have a LaserJet 4100 at the office, and I face various issues
> related to tray selection, but they are different in each
> application/printing framework:
>
> * OpenOffice allows to set "Tray 3" and "Tray 4" to "Installed" in the advanced printer options, but I have to activate tray 4 and choose this when I want to print on tray 3.
> * The GTK print dialog (e.g., Evolution) lets me choose only the built-in trays 1 and 2, not the optional trays 3 or 4. There is no option to activate these trays in the advanced options.
> * The GNOME print dialog (e.g., Tomboy) lets me choose trays 1 to 4, although tray 4 is not installed (which seems to be better than not to be able to choose these at all).
>
>
I never solved it, so I went back to Windows. Thanks for replying.
Analyst.

[Frederik Elwert (frederik-elwert)]

I just figured that the new printer config tool Ubuntu uses allows to activate the additional trays globally. Then the GTK print dialog shows also tray 3 and 4. This seems to be the best option: Once activate the specific properties of that printer and then use them from all apps. So for me this issue is somewhat solved (except that OO.o still handels this somewhat odd, although it works, at least).

[analyst (analyst)]

Frederik Elwert wrote:
> I just figured that the new printer config tool Ubuntu uses allows to
> activate the additional trays globally. Then the GTK print dialog shows
> also tray 3 and 4. This seems to be the best option: Once activate the
> specific properties of that printer and then use them from all apps. So
> for me this issue is somewhat solved (except that OO.o still handels
> this somewhat odd, although it works, at least).
>
>
Thanks for the info. I'll try it out.
Analyst.

[Daniel T Chen (crimsun)]

Is this symptom still reproducible in 8.10 RC or later?

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.