package linux-image-3.13.0-57-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Ben Fritz]

Possibly related to my system configuration; I manually installed a 64-bit kernel in order to run 64-bit applications, although most of my installation is 32-bit. As detailed here: http://askubuntu.com/a/543663/258628; I think this is the first kernel update since then.

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-57-generic (not installed)
ProcVersionSignature: Ubuntu 3.16.0-41.57~14.04.1-generic 3.16.7-ckt11
Uname: Linux 3.16.0-41-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ben 11250 F.... pulseaudio
 /dev/snd/controlC1: ben 11250 F.... pulseaudio
Date: Thu Jul 16 00:50:18 2015
DuplicateSignature: package:linux-image-3.13.0-57-generic:(not installed):subprocess new pre-installation script returned error exit status 128
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=59598662-5e3e-41c2-9fdd-5e8fd85c7926
InstallationDate: Installed on 2011-04-19 (1549 days ago)
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
IwConfig:
 eth1 no wireless extensions.

 lo no wireless extensions.
Lsusb:
 Bus 001 Device 004: ID 058f:6377 Alcor Micro Corp. Multimedia Card Reader
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 003: ID 045e:00dd Microsoft Corp. Comfort Curve Keyboard 2000 V1.0
 Bus 002 Device 002: ID 045e:005f Microsoft Corp. Wireless MultiMedia Keyboard
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Gateway W5243
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-41-generic root=UUID=9801042e-88cf-4809-a818-7b7a700f2969 ro splash quiet vga=791 quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1.2
RfKill:

SourcePackage: linux
Title: package linux-image-3.13.0-57-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: Upgraded to trusty on 2014-09-22 (297 days ago)
dmi.bios.date: 11/15/2007
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MCP61SM-GM
dmi.board.vendor: ELITEGROUP
dmi.board.version: 1.0
dmi.chassis.asset.tag: Unknow
dmi.chassis.type: 3
dmi.chassis.vendor: Gateway
dmi.chassis.version: MCP61SM-GM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd11/15/2007:svnGateway:pnW5243:pvr400:rvnELITEGROUP:rnMCP61SM-GM:rvr1.0:cvnGateway:ct3:cvrMCP61SM-GM:
dmi.product.name: W5243
dmi.product.version: 400
dmi.sys.vendor: Gateway

[Brad Figg (brad-figg)]

This change was made by a bot.

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1475144, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.