helix plugin not working

Bug #147507 reported by Guillermo Jano
4
Affects Status Importance Assigned to Milestone
helix-player (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

After succesfully loading the Helix plugin into Firefox (see #147505), the plugin is listed at about:plugins as "Helix DNA Plugin: RealPlayer G2 Plug-In Compatible". However, when visiting a website featuring embedded RealVideo content, the plugin is loaded and a warning message box is shown stating that the plugin "Could not find an appropiate hxplay or realplay in the system path to use as an embedded player", as a result the video can't be played at all. However, if I type hxplay in a terminal window, Helix player runs and I can play the video stream by manually typing the URI.

Revision history for this message
Daniel T Chen (crimsun) wrote :

Is this symptom still reproducible in 8.10 RC or later?

Changed in helix-player:
status: New → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in helix-player:
status: Incomplete → Invalid
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