package cups 1.7.2-0ubuntu1.6 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

Bug #1472944 reported by Björn Wännerdahl
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Invalid
Low
Unassigned

Bug Description

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ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.6
ProcVersionSignature: Ubuntu 3.16.0-41.57~14.04.1-generic 3.16.7-ckt11
Uname: Linux 3.16.0-41-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CupsErrorLog: E [08/Jul/2015:21:31:10 +0200] [Client 23] Returning IPP client-error-bad-request for Print-Job (ipp://localhost:631/printers/ENVY-4500-series) from localhost
Date: Tue Jul 7 11:56:20 2015
DuplicateSignature: package:cups:1.7.2-0ubuntu1.6:subprocess installed post-installation script returned error exit status 2
ErrorMessage: subprocess installed post-installation script returned error exit status 2
InstallationDate: Installed on 2015-06-05 (33 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
Lpstat:
 device for ENVY-4500-series: hp:/usb/ENVY_4500_series?serial=CN4B822207060F
 device for ENVY_4500: hp:/usb/ENVY_4500_series?serial=CN4B822207060F
MachineType: Acer Aspire V5-531
Papersize: a4
PpdFiles:
 ENVY_4500: HP Envy 4500 Series, hpcups 3.14.3
 ENVY-4500-series: HP Envy 4500 Series, hpcups 3.14.3
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.16.0-41-generic.efi.signed root=UUID=648606fd-aa9d-4e73-a9c9-53160c97dd61 ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-41-generic.efi.signed root=UUID=648606fd-aa9d-4e73-a9c9-53160c97dd61 ro quiet splash vt.handoff=7
SourcePackage: cups
Title: package cups 1.7.2-0ubuntu1.6 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/16/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: V2.13
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire V5-531
dmi.board.vendor: Acer
dmi.board.version: V2.13
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.13
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV2.13:bd11/16/2012:svnAcer:pnAspireV5-531:pvrV2.13:rvnAcer:rnAspireV5-531:rvrV2.13:cvnAcer:ct9:cvrV2.13:
dmi.product.name: Aspire V5-531
dmi.product.version: V2.13
dmi.sys.vendor: Acer

Revision history for this message
Björn Wännerdahl (bjowan) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment in this bug report it seems that there is a problem with your hardware. I recommend performing a back up and then investigating the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: hardware-error
Changed in cups (Ubuntu):
importance: Undecided → Low
status: New → Invalid
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