package cups 1.7.2-0ubuntu1.6 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Invalid
|
Low
|
Unassigned |
Bug Description
e
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.6
ProcVersionSign
Uname: Linux 3.16.0-41-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CupsErrorLog: E [08/Jul/
Date: Tue Jul 7 11:56:20 2015
DuplicateSignature: package:
ErrorMessage: subprocess installed post-installation script returned error exit status 2
InstallationDate: Installed on 2015-06-05 (33 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
Lpstat:
device for ENVY-4500-series: hp:/usb/
device for ENVY_4500: hp:/usb/
MachineType: Acer Aspire V5-531
Papersize: a4
PpdFiles:
ENVY_4500: HP Envy 4500 Series, hpcups 3.14.3
ENVY-4500-series: HP Envy 4500 Series, hpcups 3.14.3
ProcCmdline: BOOT_IMAGE=
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
Title: package cups 1.7.2-0ubuntu1.6 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/16/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: V2.13
dmi.board.
dmi.board.name: Aspire V5-531
dmi.board.vendor: Acer
dmi.board.version: V2.13
dmi.chassis.
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.modalias: dmi:bvnPhoenixT
dmi.product.name: Aspire V5-531
dmi.product.
dmi.sys.vendor: Acer
tags: | removed: need-duplicate-check |
Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment in this bug report it seems that there is a problem with your hardware. I recommend performing a back up and then investigating the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!
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