Shutdown/Restart of Live Guest after install freezes in VirtualBox

Bug #1471365 reported by Nate Olander
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When you attempt Shutdown/Restart of the Live Guest after install, Ubuntu freezes in VirtualBox. What should be happening is that the "Remove Installation Media and Press Enter" message should come up and pressing enter should halt the virtual machine.

This was already reported for the 15.04 release cycle, as per https://bugs.launchpad.net/ubuntu/+source/casper/+bug/1447038, but is still occurring as of Wily (15.10) Daily build for July 3rd, 2015.

I figured it would be best to report this again and have it marked as duplicate of the aforementioned bug than to not.

Seeing as that other bug was filed against casper, as opposed to ubiquity, I may have filed it incorrectly. However, ubiquity was the package that the Ubuntu Quality Team instructions for reporting bugs states I should report under.

This bug occurs during shutdown, so I can't get the /var/log/syslog and /var/log/partman files prior to a reboot. So, I have attached /var/log/installer/syslog and /var/log/installer/partman instead, as well as /var/log/installer/casper.log.

$ lsb_release -rd
Description: Ubuntu Wily Werewolf (development branch)
Release: 15.10

ubiquity:
  Installed: (none)
  Candidate: 2.21.27
  Version table:
     2.21.27 0
        500 http://us.archive.ubuntu.com/ubuntu/ wily/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1
Uname: Linux 3.19.0-22-generic x86_64
ApportVersion: 2.17.3-0ubuntu4
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jul 3 22:43:59 2015
InstallationDate: Installed on 2015-07-04 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150703)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Nate Olander (aeves-nate) wrote :
Revision history for this message
Nate Olander (aeves-nate) wrote :

I'm having issues uploading the /var/log/installer/ files, so here are links to Ubuntu pastes instead:

/var/log/installer/syslog: http://paste.ubuntu.com/11818730/
/var/log/installer/partman: http://paste.ubuntu.com/11818735/
/var/log/installer/casper.log: http://paste.ubuntu.com/11818741/

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1471365

tags: added: iso-testing
Revision history for this message
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 1471365

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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