Cannot recieve calls or SMS after losing network coverage.

Bug #1470044 reported by Stunts
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Incomplete
Undecided
Unassigned
ofono (Ubuntu)
Incomplete
Undecided
Stunts
ofono (Ubuntu RTM)
Incomplete
Undecided
Unassigned

Bug Description

After passing somewhere where I lose network coverage, I cannot receive any calls or SMS, even after the phone is reporting that network is now available again.
This does not happen every time, so I cannot describe steps to reproduce, but maybe I can post some log that will help me narrow it down.
The only way to receive calls or SMS again is to either reboot the phone or try to make a call. When I do this, the call takes quite a while to start (I have to wait about 20-30sec before I hear the calling signal).
Like I said, this does not happen every time I lose network coverage, but still happens quite frequently, and it is *really* annoying when it does as I become pretty much in-contactable while this lasts, even though the phone displays network signal.
I hope I was clear, but please request any more information if required.

Phone: BQ Aquaris E4.5
OS Version: 15.04 (r23) [Although the issue was present on previous versions as well]
Network provider: Uzo (uses MEO network)

Tony Espy (awe)
Changed in ofono (Ubuntu):
status: New → Incomplete
assignee: nobody → Stunts (f-pinamartins)
Revision history for this message
Tony Espy (awe) wrote :

@Stunts

If you can reproduce again, there are a couple of things you could provide that would help us better understand the problem...

 * attach the file /var/log/syslog from the phone

 * paste the output of the following commands:

    - /usr/share/ofono/scripts/list-contexts

   - /usr/share/ofono/scripts/list-modems

Changed in ofono (Ubuntu RTM):
status: New → Incomplete
summary: - Cannot recieve calls or SMS after loosing network coverage.
+ Cannot recieve calls or SMS after losing network coverage.
Revision history for this message
Stunts (f-pinamartins) wrote :

@Tony Espy:
Thanks.
I will add that information to the notes on the phone and when it happens again I will get the logs and outputs and report them here.
Hopefully it will help narrow down the problem.

Changed in canonical-devices-system-image:
status: New → Incomplete
Revision history for this message
eviweb (eviweb) wrote :

Hi,
I've just linked this issue to this one : https://bugs.launchpad.net/ubuntu/+source/indicator-network/+bug/1588533
It seems they have similarities.

Eric

Revision history for this message
Stunts (f-pinamartins) wrote :

I have not been able to reproduce the issue in quite a while.
In fact, the last time this has happened must have been before I reported the bug.
At least from my part, I'd say this can be safely closed. If I am able to reproduce the issue I'll ask for the bug to be reopened.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.