BQ 4.5 after OTA 4: no data over 3g/2g after leaving wlan

Bug #1468101 reported by Andreas Friede
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Invalid
Undecided
John McAleely
indicator-network (Ubuntu RTM)
Invalid
Undecided
Unassigned
network-manager (Ubuntu)
Invalid
Undecided
Andreas Friede
network-manager (Ubuntu RTM)
Won't Fix
Undecided
Unassigned

Bug Description

After leaving wlan zone the phone gets no data over 3g/2g.
Had this issue even before OTA4 but could solve it when switching to airplane mode and back.
This doesn't work any more with OTA4. The sim pin dialog after switching back from airplane mode does not appear
any more. Only restarting the phone gets me back to mobile 3g/2g data.

Changed in network-manager (Ubuntu):
assignee: nobody → Tony Espy (awe)
Changed in canonical-devices-system-image:
assignee: nobody → John McAleely (john.mcaleely)
Revision history for this message
Tony Espy (awe) wrote :

@Andreas

A couple of questions...

1. When you leave the range of your WiFi access point, do you turn off the screen first?

2. Also what icon is displayed on the panel? Do you see an "E" or "H"?

3. Does this happen *every* time ( the connection not switching to mobile )? Or is the behavior intermittent?

4. Could you pastebin the output from the scripts 'list-modems' and 'list-contexts' ( both found in /usr/share/ofono/scripts on the phone )?

5. After freshly reproducing the mobile data problem, could you grab the file /var/log/syslog from your phone and attach it to this bug?

I'm pretty sure the problem with the SIM PIN unlock screen not being displayed after FlightMode is exited has been fixed and will go out with the next OTA, however I couldn't find the bug #. As such I've added an indicator-network task, and if the indicator developers come back with a bug #, we can mark it Invalid.

Changed in network-manager (Ubuntu):
status: New → Incomplete
assignee: Tony Espy (awe) → Andreas Friede (andi-f)
Changed in network-manager (Ubuntu RTM):
status: New → Incomplete
Tony Espy (awe)
Changed in indicator-network (Ubuntu RTM):
status: New → Incomplete
Changed in canonical-devices-system-image:
status: New → Incomplete
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".
Thanks again!

Changed in network-manager (Ubuntu RTM):
status: Incomplete → Won't Fix
Changed in network-manager (Ubuntu):
status: Incomplete → Invalid
Changed in indicator-network (Ubuntu RTM):
status: Incomplete → Invalid
Changed in canonical-devices-system-image:
status: Incomplete → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.