'Touchpad' incorrectly detected as PS/2 mouse in 'Toshiba Satellite Z30-A-1E9'

Bug #1467236 reported by Patrik Nilsson
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

The touchpad in Toshiba Satellite Z30-A-1E9 is not recognized. It works like a PS/2-mouse.

Using Ubuntu 14.10.

Tags: utopic
Revision history for this message
Patrik Nilsson (nipatriknilsson) wrote :
affects: systemd (Ubuntu) → hal (Ubuntu)
Revision history for this message
Patrik Nilsson (nipatriknilsson) wrote :
Revision history for this message
Patrik Nilsson (nipatriknilsson) wrote :
Martin Pitt (pitti)
affects: hal (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1467236

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: utopic
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.1 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.1-unstable/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Patrik Nilsson (nipatriknilsson) wrote :

Brad Figg (brad-figg): The computer affected has no Internet connection. How can I do "apport" off-line?

Joseph Salisbury (jsalisbury): This bug has been there since I installed the system. I have not known how to report it. Mostly I use an external USB-mouse, so I am only affected when I can't use the mouse.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Patrik Nilsson (nipatriknilsson) wrote :

I installed the computer from scratch with Ubuntu 15.04. The touchpad works without any updates. But with Ubuntu 14.10 and all updates the pad is not recognized.

Changed in linux (Ubuntu):
status: Confirmed → Invalid
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