No sound output through docking station headphones jack for Dell Latitude E5450

Bug #1464321 reported by mathematatin
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

1) Release: 15.04

2) I do not know the package or version.

3) Expected: I expect sound to be output from the speaker that is connected to the headphones jack of my docking station.

4) Actual: No sound output at all.

I have this problem with my new computer: Dell Latitude E5450/5450 (Late 2014) Service Tag: 4W7RQ32. I can confirm that the docking station and speaker both work, as I did not have this problem on my older Dell Latitude E5420 (Early 2011) Service Tag: 1WW25S1 running Ubuntu version 14.04LTS

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
Uname: Linux 3.19.0-20-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: thomas 1574 F.... pulseaudio
 /dev/snd/controlC2: thomas 1574 F.... pulseaudio
 /dev/snd/controlC1: thomas 1574 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jun 11 11:10:28 2015
InstallationDate: Installed on 2015-06-11 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: thomas 1574 F.... pulseaudio
 /dev/snd/controlC2: thomas 1574 F.... pulseaudio
 /dev/snd/controlC1: thomas 1574 F.... pulseaudio
Symptom_Jack: Green Line Out, Rear, Docking station
Symptom_Type: No sound at all
Title: [Latitude E5450, Realtek ALC3235, Green Line Out, Rear, Docking station] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 09X6YN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd04/10/2015:svnDellInc.:pnLatitudeE5450:pvr01:rvnDellInc.:rn09X6YN:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5450
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
mathematatin (nintendo-thomas) wrote :
summary: - No sound output through docking station headphone jack for Dell Latitude
- E5450
+ No sound output through docking station headphones jack for Dell
+ Latitude E5450
Revision history for this message
Raymond (superquad-vortex2) wrote :

what id the icon at the dock station look like headset, headphone or line out ?

sys/class/sound/hwC1D0/init_pin_configs:
0x12 0x40000000
0x13 0x90a60140
0x14 0x90170110
0x15 0x0221401f
0x16 0x21014020
0x18 0x411111f0
0x19 0x21a19030
0x1a 0x411111f0
0x1b 0x411111f0
0x1d 0x40700001
0x1e 0x411111f0

/sys/class/sound/hwC1D0/driver_pin_configs:
0x18 0x01a1913d
0x1a 0x01a1913c

control.26 {
  iface CARD
  name 'Dock Line Out Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

Node 0x16 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Control: name="Line Out Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Dock Line Out Jack", index=0, device=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0001001c: OUT HP EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x21014020: [Jack] Line Out at Sep Rear
    Conn = 1/8, Color = Green
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=02, enabled=1
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x0c 0x0d*

seem bios set up as dock line out but pulseaudio seem have no path for dock line out

http://cgit.freedesktop.org/pulseaudio/pulseaudio/tree/src/modules/alsa/mixer/paths

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
mathematatin (nintendo-thomas) wrote :

The icon on the docking station looks like headphones. It does *not* look like a headset or a line out. Attaching image.

Revision history for this message
Raymond (superquad-vortex2) wrote :
Revision history for this message
Raymond (superquad-vortex2) wrote :

why there is dock-mic.conf but no dock-headphone.conf nor dock-lineout.conf ?

do pulseaudio need to support dock line out ?

ports:
  analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
   properties:
    device.icon_name = "audio-input-microphone"
  analog-input-dock-mic: Dock Microphone (priority 7800, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-input-microphone"
  analog-input-headphone-mic: Microphone (priority 8700, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-input-microphone"
  analog-input-headset-mic: Headset Microphone (priority 8700, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-input-microphone"
  analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
   properties:
    device.icon_name = "audio-speakers"
  analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-headphones"

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
Revision history for this message
David Chin (david-w-h-chin) wrote :

Still an issue with 16.04

Revision history for this message
Michael Grivas (mgrivas) wrote :

Still an issue with 16.10.
Computer is Lenovo P50.

Changed in alsa-driver (Ubuntu):
status: Expired → New
Revision history for this message
Larry Brown (brown310lar) wrote :

I have a Dell D630 Latitude laptop plugged into a Dell PR01X port replicator/dock station. I have been struggling with this problem, too. I solved my problem by changing the configuration in "Pulse Audio Volume Control" from "Analog Duplex" to "Digital Stereo (IEC958) Output + Analog Stereo Input". Playback through the audio headphone jack in the dock station works.

Revision history for this message
Eric Lee (hotelterminus) wrote :

Thanks Larry, that's so counter-intuitive I never thought to try it but now I have sound through the dock analogue jack.

Revision history for this message
Moe Zarella (moezarella1337-deactivatedaccount) wrote :

Larry's solution works, but the downside is the laptop's internal headphone/mic jacks and speaker is still muted when you undock it, unless you switch back to Analog Stereo duplex manually. This was tested with xubuntu 16.04 (x86) on a Dell D620 (Sigmatel Audio). Has anyone found a solution to let the laptop switch between outputs automatically? It even works with Win XP...

Thanks in advance.

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