Rotation in between 180 degrees and normal cause black screen

Bug #1464226 reported by kaxing
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

Rotating display in system settings will cause desktop goes blank/black screen.
Only happen when switch from normal to 180 degrees or reverse way.

Steps to reproduce:

1. open system settings go to displays
2. in rotation select 180 degrees then hit apply

Expected result:

Screen rotated to 180 degrees normally

Actual result:

Desktop goes dark and only mouse cursor show up.

Workaround:

Switching in between VT and X can easily bring back the desktop.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xserver-xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:

ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Jun 11 07:50:25 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.248+bdcom, 3.19.0-15-generic, x86_64: installed
 fwts-efi-runtime-dkms, 15.06.00, 3.19.0-15-generic, x86_64: installed
 tp-smapi, 0.41, 3.19.0-15-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:02aa]
   Subsystem: Dell Device [1028:02aa]
InstallationDate: Installed on 2015-06-11 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. Inspiron 1545
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=810d0afe-e0e3-425c-a09a-49baa0b4894b ro rootdelay=60 quiet splash initcall_debug vt.handoff=7
SourcePackage: xorg
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/27/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0G848F
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/27/2009:svnDellInc.:pnInspiron1545:pvr:rvnDellInc.:rn0G848F:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1545
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Thu Jun 11 07:49:28 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 4844
 vendor AUO
xserver.version: 2:1.17.1-0ubuntu3

Revision history for this message
kaxing (kaxing) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Yung Shen, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-1545/drivers an update to your computer's buggy and outdated BIOS is available (A14). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

tags: added: bios-outdated-a14
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
kaxing (kaxing) wrote :

This problem had been effected on multiple hardware systems.

Changed in xorg (Ubuntu):
status: Incomplete → Confirmed
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