Black Screen When Recovering from power save mode
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xorg (Ubuntu) |
Expired
|
Low
|
Unassigned |
Bug Description
Occasionally, when I recover from power save mode I get a black screen with just a cursor. I can't see the desktop or any applications but, according to ps, they are still running. I have to kill X to recover from this bug.
Currently, I am running KDE using GDM but it has happened to me previously using Unity and lightdm and Unity and gdm. I am running a two-monitor setup. One is connected via displayPort and the other is DVI.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSign
Uname: Linux 3.16.0-38-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CompizPlugins: No value set for `/apps/
Date: Wed Jun 10 07:31:30 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: kubuntu
DkmsStatus: virtualbox, 4.3.10, 3.16.0-38-generic, x86_64: installed
ExtraDebuggingI
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 240 OEM] [1002:6611] (prog-if 00 [VGA controller])
Subsystem: Dell Radeon R5 240 OEM [1028:210b]
InstallationDate: Installed on 2015-05-15 (26 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. OptiPlex 7020
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/23/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 08WKV3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: OptiPlex 7020
dmi.product.
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Tue Jun 9 13:53:56 2015
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input Logitech USB Optical Mouse MOUSE, id 8
input Dell Dell Smart Card Reader Keyboard KEYBOARD, id 9
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.
xserver.
Stephen Rasku, thank you for reporting this and helping make Ubuntu better. As per http:// www.dell. com/support/ home/us/ en/19/product- support/ product/ optiplex- 7020-desktop/ drivers an update to your computer's buggy and outdated BIOS is available (A05). If you update to this following https:/ /help.ubuntu. com/community/ BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see https:/ /help.ubuntu. com/community/ ReportingBugs# Bug_reporting_ etiquette .
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then please mark this report Status New.
Thank you for your understanding.