Installer crashed.

Bug #1460845 reported by Ken Wagner
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Installer crashed while trying to remove unneeded packages.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.7
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CasperVersion: 1.340
Date: Mon Jun 1 17:48:41 2015
InstallCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ken 3922 F.... pulseaudio
 /dev/snd/controlC0: ken 3922 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=333c1e5f-152a-4f61-8c7c-f7e87aa215d3
InstallationDate: Installed on 2014-05-13 (385 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
 eth2 no wireless extensions.

 lo no wireless extensions.
MachineType: To be filled by O.E.M. To be filled by O.E.M.
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-49-generic root=UUID=cfd16e1a-17d1-4b45-bf1f-5939c05ac85f ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-49-generic N/A
 linux-backports-modules-3.13.0-49-generic N/A
 linux-firmware 1.127.12
RfKill:

Tags: trusty
Uname: Linux 3.13.0-49-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/10/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2201
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A97 R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2201:bd12/10/2013:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97R2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.

Revision history for this message
Ken Wagner (beaucoder) wrote :
Phillip Susi (psusi)
affects: ubiquity (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1460845

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Ken Wagner (beaucoder)
tags: added: apport-collected
description: updated
Revision history for this message
Ken Wagner (beaucoder) wrote : Re: [Bug 1460845] Re: Installer crashed.

Sorry for an error.

This error happened on a computer I was working on, NOT this one.

How do I get this terminal process to work over THERE??

I gave my permission for this computer to access my LaunchPad account.

It should have been done on the OTHER computer.

How to fix?

Thanks,

Ken Wagner

On 06/01/2015 07:13 PM, Phillip Susi wrote:
> ** Package changed: ubiquity (Ubuntu) => linux (Ubuntu)
>

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You can run the following from a terminal on the computer that exhibited the bug:

apport-collect 1460845

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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