freeze after suspend

Bug #1459451 reported by Alexey
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Steps to reproduce:
1) suspend
2) try to wake up

Frequency:
Always

I cannot switch between TTYs and i don't know whats wrong. I have only black screen with 2 prints:
[drm:intel_set_cpu_fifo_underrun_reporting [i915]] *ERROR*
uncleared fifo underrun on pipe A
[drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU
pipe A FIFO underrun

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
Uname: Linux 3.19.0-18-generic x86_64
NonfreeKernelModules: nvidia wl
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 340.76 Thu Jan 22 12:11:08 PST 2015
 GCC version: gcc version 4.9.2 (Ubuntu 4.9.2-10ubuntu13)
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
CurrentDesktop: Unity
Date: Thu May 28 01:13:47 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
DkmsStatus:
 bbswitch, 0.7, 3.19.0-18-generic, x86_64: installed
 bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed
 nvidia-340, 340.76, 3.19.0-18-generic, x86_64: installed
 virtualbox, 4.3.26, 3.19.0-18-generic, x86_64: installed
EcryptfsInUse: Yes
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:0866]
   Subsystem: Acer Incorporated [ALI] GeForce 820M [1025:0868]
InstallationDate: Installed on 2015-05-25 (2 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Acer Aspire E5-571G
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic.efi.signed root=UUID=91d68de4-e180-4852-b16f-74026d53a17e ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.15
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HB
dmi.board.vendor: Acer
dmi.board.version: V1.15
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.15:bd09/16/2014:svnAcer:pnAspireE5-571G:pvrV1.15:rvnAcer:rnEA50_HB:rvrV1.15:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-571G
dmi.product.version: V1.15
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Wed May 27 20:42:33 2015
xserver.configfile: /etc/X11/xorg.conf
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 16876
 vendor AUO
xserver.version: 2:1.17.1-0ubuntu3

Revision history for this message
Alexey (alexeyr136a1) wrote :
Revision history for this message
Alexey (alexeyr136a1) wrote :

I post workaround at askubuntu: http://askubuntu.com/questions/605563/ubuntu-14-10-issue-with-suspend?lq=1
So, problem is in nvidia driver

Revision history for this message
penalvch (penalvch) wrote :

Alexey, thank you for reporting this and helping make Ubuntu better. As per http://us.acer.com/ac/en/US/content/drivers an update to your computer's buggy and outdated BIOS is available (1.27). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

no longer affects: nvidia-graphics-drivers-340-updates (Ubuntu)
tags: added: bios-outdated-1.27
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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