Ubuntu
xorg package

Xorg crash while starting Eclipse

Bug #1458818 reported by Thomas A. F. Thorne
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I had a few terminals and Chrome running. Started Eclipse from the GUI search, it started too load, the screen flicked to black for a moment then came back but was frozen. I have system monitor graphs going on the task bar and these were not updating. I could still move the mouse within the display it was in at the time of the crash but not on to the second display or over to my Windows box via Synergy.

After 30s or so the screen flicked to black and back again. Then I was returned to the login prompt. Once I logged back in the applications I had had open were closed.

Inspected some logs to see what would come up.

In kern.log I spotted:
May 26 10:26:44 thorne-ul-dt kernel: [436212.122636] traps: unity-settings-[2567] trap int3 ip:7f84149d1c13 sp:7ffc1b310e70 error:0
May 26 10:26:50 thorne-ul-dt kernel: [436218.561645] compiz[2712]: segfault at 0 ip (null) sp 00007fff04c25ed8 error 14 in compiz[400000+3000]
May 26 10:28:06 thorne-ul-dt kernel: [436294.229229] Qt bearer threa[10079]: segfault at 7fe2bc26ba50 ip 00007fe2eb821b84 sp 00007fe2715aa520 error 4 in libQt5Network.so.5.2.1[7fe2eb78d000+13c000]
So to me this looks like a unity utility, compiz or a bit of Qt might have gone wonky. Is Eclipse written in Qt? I could imagine that being the case and that being a possible explanation for it being mentioned here.

In syslog I spotted:
May 26 10:26:31 thorne-ul-dt signond[1600]: ../../../../src/signond/signondaemon.cpp 388 init Failed to SUID root. Secure storage will not be available.
May 26 10:26:44 thorne-ul-dt kernel: [436212.122636] traps: unity-settings-[2567] trap int3 ip:7f84149d1c13 sp:7ffc1b310e70 error:0
May 26 10:26:47 thorne-ul-dt colord: device removed: xrandr-NEC Corporation-NEC LS15-2103104IE
May 26 10:26:47 thorne-ul-dt colord: device removed: xrandr-BenQ-BenQ GL2460-N9E03540SL0
May 26 10:26:47 thorne-ul-dt colord: Profile removed: icc-2ffb9a562d1ec077158027d9057422e8
May 26 10:26:47 thorne-ul-dt colord: Profile removed: icc-85cdf70ddeb10c2e9c44d2e50148165c
May 26 10:26:50 thorne-ul-dt dbus[782]: [system] Activating service name='org.freedesktop.systemd1' (using servicehelper)
May 26 10:26:50 thorne-ul-dt kernel: [436218.561645] compiz[2712]: segfault at 0 ip (null) sp 00007fff04c25ed8 error 14 in compiz[400000+3000]
May 26 10:26:51 thorne-ul-dt dbus[782]: [system] Successfully activated service 'org.freedesktop.systemd1'
...
May 26 10:28:05 thorne-ul-dt gnome-session[2596]: WARNING: Application 'compiz.desktop' killed by signal 11
May 26 10:28:05 thorne-ul-dt gnome-session[2596]: WARNING: App 'compiz.desktop' respawning too quickly
May 26 10:28:05 thorne-ul-dt gnome-session[2596]: CRITICAL: We failed, but the fail whale is dead. Sorry....
May 26 10:28:06 thorne-ul-dt kernel: [436294.229229] Qt bearer threa[10079]: segfault at 7fe2bc26ba50 ip 00007fe2eb821b84 sp 00007fe2715aa520 error 4 in libQt5Network.so.5.2.1[7fe2eb78d000+13c000]
May 26 10:28:08 thorne-ul-dt colord: device removed: xrandr-NEC Corporation-NEC LS15-2103104IE
May 26 10:28:08 thorne-ul-dt colord: device removed: xrandr-BenQ-BenQ GL2460-N9E03540SL0
May 26 10:28:08 thorne-ul-dt colord: Profile removed: icc-2ffb9a562d1ec077158027d9057422e8
May 26 10:28:08 thorne-ul-dt colord: Profile removed: icc-85cdf70ddeb10c2e9c44d2e50148165c
May 26 10:28:09 thorne-ul-dt pulseaudio[1770]: [pulseaudio] main.c: User-configured server at {2cc0dcd84f1d9f789af8f02555029f0b}unix:/run/user/1000/pulse/native, which appears to be local. Probing deeper.
...
May 26 10:28:13 thorne-ul-dt rtkit-daemon[1768]: Successfully made thread 1801 of process 1787 (n/a) owned by '1000' RT at priority 5.
May 26 10:28:13 thorne-ul-dt rtkit-daemon[1768]: Supervising 8 threads of 2 processes of 2 users.
May 26 10:28:13 thorne-ul-dt pulseaudio[1787]: [pulseaudio] server-lookup.c: Unable to contact D-Bus: org.freedesktop.DBus.Error.NoServer: Failed to connect to socket /tmp/dbus-APSNbDfhBj: Connection refused
May 26 10:28:13 thorne-ul-dt pulseaudio[1787]: [pulseaudio] main.c: Unable to contact D-Bus: org.freedesktop.DBus.Error.NoServer: Failed to connect to socket /tmp/dbus-APSNbDfhBj: Connection refused
May 26 10:28:13 thorne-ul-dt rtkit-daemon[1768]: Successfully made thread 1803 of process 1803 (n/a) owned by '1000' high priority at nice level -11.
May 26 10:28:13 thorne-ul-dt rtkit-daemon[1768]: Supervising 9 threads of 3 processes of 2 users.
May 26 10:28:13 thorne-ul-dt pulseaudio[1803]: [pulseaudio] pid.c: Daemon already running.
May 26 10:28:13 thorne-ul-dt Synergy 1.7.1: FATAL: X display has unexpectedly disconnected
May 26 10:28:14 thorne-ul-dt acpid: client 1454[0:0] has disconnected
May 26 10:28:14 thorne-ul-dt acpid: client connected from 1804[0:0]
May 26 10:28:14 thorne-ul-dt acpid: 1 client rule loaded
May 26 10:28:16 thorne-ul-dt dbus[782]: [system] Activating service name='org.freedesktop.systemd1' (using servicehelper
...
May 26 10:28:32 thorne-ul-dt colord: Automatic metadata add icc-85cdf70ddeb10c2e9c44d2e50148165c to xrandr-BenQ-BenQ GL2460-N9E03540SL0
May 26 10:28:32 thorne-ul-dt colord: Profile added: icc-85cdf70ddeb10c2e9c44d2e50148165c
May 26 10:28:33 thorne-ul-dt gnome-session[2156]: GLib-CRITICAL: g_environ_setenv: assertion 'value != NULL' failed
May 26 10:28:34 thorne-ul-dt Synergy 1.7.1: NOTE: started server, waiting for clients
May 26 10:28:34 thorne-ul-dt Synergy 1.7.1: NOTE: accepted client connection
May 26 10:28:34 thorne-ul-dt Synergy 1.7.1: NOTE: client "thorne-w7-lt" has connected
May 26 10:28:35 thorne-ul-dt signond[2458]: ../../../../src/signond/signondaemon.cpp 388 init Failed to SUID root. Secure storage will not be available.
May 26 10:28:57 thorne-ul-dt Synergy 1.7.1: INFO: switch from "thorne-ul-dt" to "thorne-w7-lt" at 0,490
May 26 10:28:57 thorne-ul-dt Synergy 1.7.1: INFO: leaving screen
As you might expect a similar set of groans are happening in the syslog. I did not disconnect and hardware so I guess the notes about monitors being disconnected will be part of the graphs system restarting.

Also took a quick look to see if a some .crash report bits had been dropped:
root@thorne-ul-dt:/var/log# ls -l /var/crash/
total 423588
-rw-r----- 1 thomasthorne whoopsie 79617614 May 26 10:28 _usr_bin_compiz.1000.crash
-rw-r----- 1 thomasthorne whoopsie 2597271 May 18 14:55 _usr_bin_file-roller.1000.crash
-rw-rw-r-- 1 thomasthorne whoopsie 0 May 18 15:54 _usr_bin_file-roller.1000.upload
-rw------- 1 whoopsie whoopsie 0 May 18 15:55 _usr_bin_file-roller.1000.uploaded
-rw-r----- 1 thomasthorne whoopsie 18737119 May 26 10:28 _usr_bin_signon-ui.1000.crash
-rw-r----- 1 thomasthorne whoopsie 330529362 May 20 14:20 _usr_lib_jvm_java-7-openjdk-amd64_jre_bin_java.1000.crash
-rw-rw-r-- 1 thomasthorne whoopsie 0 May 20 14:22 _usr_lib_jvm_java-7-openjdk-amd64_jre_bin_java.1000.upload
-rw------- 1 whoopsie whoopsie 0 May 20 14:22 _usr_lib_jvm_java-7-openjdk-amd64_jre_bin_java.1000.uploaded
-rw-r----- 1 thomasthorne whoopsie 2122088 May 26 10:26 _usr_lib_unity-settings-daemon_unity-settings-daemon.1000.crash
-rw-r----- 1 thomasthorne whoopsie 133987 May 22 11:03 _usr_share_software-center_software-center.1000.crash
-rw-rw-r-- 1 thomasthorne whoopsie 0 May 22 11:04 _usr_share_software-center_software-center.1000.upload
-rw------- 1 whoopsie whoopsie 0 May 22 11:04 _usr_share_software-center_software-center.1000.uploade
Looks like there are new ones in the form of _usr_bin_compiz.1000.crash, _usr_bin_signon-ui.1000.crash and _usr_lib_unity-settings-daemon_unity-settings-daemon.1000.crash but I did not see any automated prompt to send a report. That list of names might suggest that the automatic tool's inclusion of Xorg in the summary of this bug is unfair. Maybe it came from me choosing "Display Issue" in apport-bug.

Shortly after I had an initial look through the logs I rebooted the machine. After that I used apport-bug to start reporting this problem.

Let me know if there are any further steps I should take to try and diagnose this issue. I ran a memtest on my hardware about a week ago as I keep getting problems with this machine. It is new and we have two of them here at the office, both seem to get the odd problem. I think the guy using the other machine is using the latest stable release of Ubuntu but I do not know if he has reported any bugs yet.

# lsb_release -rd
Description: Ubuntu 14.04.2 LTS
Release: 14.04

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
Uname: Linux 3.16.0-38-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue May 26 10:57:33 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
InstallationDate: Installed on 2015-03-12 (74 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Gigabyte Technology Co., Ltd. H81M-DS2V
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash crashkernel=384M-:128M vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/19/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H81M-DS2V
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF5:bd06/19/2014:svnGigabyteTechnologyCo.,Ltd.:pnH81M-DS2V:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-DS2V:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: H81M-DS2V
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue May 26 10:47:28 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 26053
 vendor NEC
xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

Revision history for this message
Thomas A. F. Thorne (tafthorne) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Thomas A. F. Thorne, thank you for reporting this and helping make Ubuntu better. To see if this is already fixed, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags: added: latest-bios-f5
Changed in xorg (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Thomas A. F. Thorne (tafthorne) wrote :

I have not reproduced this issue yet. If I can find a way to reproduce the issue I will gladly try it out on the latest sat of code.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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