[System76, Inc. Gazelle Professional] suspend/resume failure

Bug #1456770 reported by Akshay Bhat
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

System failed to shutdown or suspend correctly.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-37-generic 3.16.0-37.51
ProcVersionSignature: Ubuntu 3.16.0-37.51-generic 3.16.7-ckt9
Uname: Linux 3.16.0-37-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.7-0ubuntu8.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: lightdm 2073 F.... pulseaudio
                      nodeax 2805 F.... pulseaudio
 /dev/snd/controlC0: lightdm 2073 F.... pulseaudio
                      nodeax 2805 F.... pulseaudio
Date: Tue May 19 15:08:46 2015
DuplicateSignature: suspend/resume:System76, Inc. Gazelle Professional:1.03.06RS761
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=dfedd1c5-c595-4165-aa06-003b20f8cf19
InterpreterPath: /usr/bin/python3.4
MachineType: System76, Inc. Gazelle Professional
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic root=UUID=fd2a1529-14bd-4e1d-bb45-13cd9cbe5651 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-37-generic N/A
 linux-backports-modules-3.16.0-37-generic N/A
 linux-firmware 1.138.1
SourcePackage: linux
Title: [System76, Inc. Gazelle Professional] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 07/28/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.03.06RS761
dmi.board.asset.tag: Tag 12345
dmi.board.name: Gazelle Professional
dmi.board.vendor: System76, Inc.
dmi.board.version: gazp9b
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: gazp9b
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03.06RS761:bd07/28/2014:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp9b:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp9b:cvnSystem76,Inc.:ct9:cvrgazp9b:
dmi.product.name: Gazelle Professional
dmi.product.version: gazp9b
dmi.sys.vendor: System76, Inc.

Revision history for this message
Akshay Bhat (nodeax-deactivatedaccount) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Akshay Bhat, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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